Operations Associate, Ratings Operations Support (RWS)

Fitch Group, Inc., Fitch Ratings, Inc., Fitch Solutions Group; Monterrey; Presencial; MXN 611.353 - 960.698; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Opportunities for career growth

Strong commitment to work-life balance

Descripción de la vacante

Fitch Ratings, Inc. is seeking an Operations Associate to support the Ratings Operations team in Monterrey, Mexico. In this role, you will collaborate with analytical teams and IT to resolve system-related issues and ensure compliance with operational standards.

The ideal candidate has strong organizational and communication skills, is customer-focused, and is eager to learn about the ratings process. A Bachelor's degree is preferred but not required. Join a diverse team committed to professional development and work-life balance.

Formación

• Experience managing multiple tasks and meeting deadlines, a strong desire to learn about the ratings process.
• Strong customer focus and commitment to exceptional client service.
• Highly self-motivated with strong organizational and problem-solving skills.

Responsabilidades

• Be the first point of call for analysts with system or workflow-related questions.
• Collaborate with IT and other teams to resolve system-related issues.
• Test system workflows and enhancements.

Conocimientos

Strong customer focus

Organizational skills

Problem-solving skills

Communication skills

Attention to detail

Educación

Bachelor's degree (preferred)

Descripción del empleo

Operations Associate, Ratings Operations Support (RWS)

Requisition ID: 50264

Business Unit: Fitch Ratings

Category: Operations

Location: Monterrey, MX

Date Posted: Jul 2, 2026

Fitch Ratings’ Ratings Operations Support team is currently seeking an Operations Associate based out of our Monterrey office.

Ratings Operations Support is focused on creating the most efficient operating environment for the analytical teams by bringing consistency and standardization to all operational aspects of the rating process. This position involves working collaboratively with members of the analytical teams, IT and others to ensure that procedures and applications developed to support the process meet the needs of the users and support compliance with the Company’s overall business and regulatory requirements.

What We Offer:

• Be a part of a skilled, collaborative, and diverse global team.
• Opportunities for career growth and professional development
• Strong commitment to work-life balance

We’ll Count on You To:

• Be the first point of call for analysts with system or workflow-related questions
• Collaborate with IT and other teams to resolve system-related issues
• Test system workflows and enhancements
• Contribute to our system knowledge base
• Incorporate AI usage in daily work to increase productivity
• Encourage and support efficient and compliant best practices

What You Need:

• Experience managing multiple tasks and meeting deadlines, with a strong desire to learn about the ratings process and applications used
• A strong customer focus and commitment to providing exceptional client service
• Highly self‑motivated, strong organizational, and problem‑solving skills
• Strong communication skills to effectively collaborate with analytical, IT and operations teams.
• A quick learner with excellent attention to detail

What Would Make You Stand Out:

• A bachelor’s degree is preferred
• Experience working within a support team who is used to handling system inquiries and solving problems

Fitch Group is a proud Equal Opportunity and Aff…