Operations Associate, Ratings Operations Support (RWS)

Fitch Ratings; Monterrey; Presencial; MXN 300.000 - 540.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Global team environment

Career development opportunities

Work-life balance focus

Descripción de la vacante

Fitch Ratings is seeking an Operations Associate for our Monterrey office to join the Ratings Operations Support team. The role focuses on delivering efficient operating processes for analytical teams, ensuring procedures comply with regulatory requirements and align with Fitch's standards.

The ideal candidate will manage multiple tasks, provide exceptional client service to analysts, collaborate with IT and operations, test system workflows, and contribute to our knowledge base while promoting

Formación

• Experience managing multiple tasks and meeting deadlines, with a strong desire to learn about the ratings process and applications used.
• Strong customer focus and commitment to providing exceptional client service.
• Highly self-motivated, strong organizational, and problem-solving skills.
• Strong communication skills to effectively collaborate with analytical, IT and operations teams.
• A quick learner with excellent attention to detail.

Responsabilidades

• Be the first point of call for analysts with system or workflow-related questions.
• Collaborate with IT and other teams to resolve system-related issues.
• Test system workflows and enhancements.
• Contribute to our system knowledge base.
• Incorporate AI usage in daily work to increase productivity.
• Encourage and support efficient and compliant best practices.

Conocimientos

Multitasking

Customer focus

Strong communication

Organizational skills

Learning agility

Educación

Bachelor's degree preferred

Descripción del empleo

Fitch Ratings’ Ratings Operations Support team is currently seeking an Operations Associate based out of our Monterrey office.

Ratings Operations Support is focused on creating the most efficient operating environment for the analytical teams by bringing consistency and standardization to all operational aspects of the rating process. This position involves working collaboratively with members of the analytical teams, IT and others to ensure that procedures and applications developed to support the process meet the needs of the users and support compliance with the Company’s overall business and regulatory requirements.

What We Offer

• Be a part of a skilled, collaborative, and diverse global team.
• Opportunities for career growth and professional development
• Strong commitment to work-life balance

We’ll Count On You To

• Be the first point of call for analysts with system or workflow-related questions
• Collaborate with IT and other teams to resolve system-related issues
• Test system workflows and enhancements
• Contribute to our system knowledge base
• Incorporate AI usage in daily work to increase productivity
• Encourage and support efficient and compliant best practices

What You Need

• Experience managing multiple tasks and meeting deadlines, with a strong desire to learn about the ratings process and applications used
• A strong customer focus and commitment to providing exceptional client service
• Highly self-motivated, strong organizational, and problem-solving skills
• Strong communication skills to effectively collaborate with analytical, IT and operations teams.
• A quick learner with excellent attention to detail

What Would Make You Stand Out

• A bachelor’s degree is preferred
• Experience working within a support team who is used to handling system inquiries and solving problems

Why Fitch?

At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.

Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.

We are building incredible things at Fitch and we invite you to join us on our journey.

Fitch Ratings is a leading provider of credit ratings, commentary and research. Dedicated to providing value beyond the rating through independent and prospective credit opinions, Fitch ratings offers global perspectives shaped by strong local market experience and credit market expertise. The additional context, perspective and insights we provide have helped fund a century of growth and enables our clients to make important credit judgements with confidence.

Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.

For more information please visit our websites: www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch Group is proud to be an Equal Opportunity and Affiantive Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.