Quality Process Specialist: PDCA, CAPA & Compliance

Mondelez España Galletas Production SLU; Ecatepec de Morelos; Presencial; MXN 420.000 - 600.000; Jornada completa

Descripción de la vacante

Mondelez México is seeking a site-quality professional to lead the PDCA process within the quality management system, coordinating internal audits, documentation, and CAPA activities. You will report to the quality section manager and support regulatory inspections.

The role requires lab experience, teamwork, strong attention to detail, and effective communication, with responsibility for managing change control, consumer complaints, and eQCMS reviews.

Formación

• Relevant experience in a laboratory.
• Working efficiently on a team.
• Flexibility and adaptability to meet customer/business requirements.
• Attending to detail and following written instructions.
• Communicating effectively, verbally and in writing.
• Project management and working on multiple activities at the same time.

Responsabilidades

• Lead the plan-do-check-act (PDCA) process of the site quality management system and report results to the quality section manager.
• Support elements of the site’s quality system, including internal documentation and change management control including quality policies amendments and registration of internal and external documentation, internal audits, effective PDCA cycles and CAPA system management and management review.
• Coordinate the eQCMS bi-annual review, handle consumer complaints from start to finish, and serve as a key contact for food regulatory agency inspection and contacts management.

Conocimientos

Laboratory experience

Teamwork

Flexibility

Attention to detail

Communication skills

Project management

Herramientas

MS Office applications

Descripción del empleo

Mondelez México is seeking a site-quality professional to lead the PDCA process within the quality management system, coordinating internal audits, documentation, and CAPA activities. You will report to the quality section manager and support regulatory inspections.

The role requires lab experience, teamwork, strong attention to detail, and effective communication, with responsibility for managing change control, consumer complaints, and eQCMS reviews.