Quality Process Specialist — PDCA & CAPA Lead (Remote)

Mondelēz International; Ecatepec de Morelos; Presencial; MXN 420.000 - 560.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation support

International transfer policy guidance

Descripción de la vacante

Mondelēz México is seeking a quality professional to lead the PDCA process and report to the site quality manager. You will support the quality system, document control, audits, CAPA and management reviews, while coordinating the bi-annual eQCMS review and handling consumer complaints to resolution.

The role requires lab experience, strong teamwork, adaptability, attention to detail, and effective communication. You will also manage regulatory inspections and cross-functional coordination.

Formación

• Relevant experience in a laboratory.
• Collaborative team work.
• Flexible and adaptable to requirements.
• Attention to detail and ability to follow written instructions.
• Effective verbal and written communication.
• Project management and handling multiple activities.
• Proficiency with MS Office applications.

Responsabilidades

• Lead PDCA process and report results to quality section manager.
• Support site quality system elements and document control, audits, CAPA, and management review.
• Coordinate bi-annual eQCMS review and handle consumer complaints from start to finish.
• Serve as contact for food regulatory agency inspections and contacts management.

Conocimientos

Lab experience

Teamwork

Flexibility

Detail orientation

Communication skills

Project management

MS Office

Herramientas

MS Office

Descripción del empleo

Mondelēz México is seeking a quality professional to lead the PDCA process and report to the site quality manager. You will support the quality system, document control, audits, CAPA and management reviews, while coordinating the bi-annual eQCMS review and handling consumer complaints to resolution.

The role requires lab experience, strong teamwork, adaptability, attention to detail, and effective communication. You will also manage regulatory inspections and cross-functional coordination.