Quality Manager

Yanfeng; Santiago de Querétaro; On-site; MXN 600,000 - 900,000; Full time

Job summary

Yanfeng in Querétaro, Mexico, is seeking a Quality Manager to lead and develop the Manufacturing and Quality teams, ensuring alignment with customer expectations and Quality Systems.

The role requires mentoring, process improvements, KPI optimization, and strong customer relationships, including containment of non-conforming materials and robust corrective actions.

Qualifications

• 5-9 years of quality management experience.
• 5-9 years of experience in the automotive industry.
• Experience interacting with customers is required.

Responsibilities

• Lead, train, and mentor Manufacturing and Quality teams.
• Ensure plant quality standards for incoming material and processes.
• Improve quality KPIs and scorecard metrics.
• Maintain excellent customer relationships and satisfaction.
• Provide root cause analysis and permanent corrective actions.
• Disposition of non-conforming materials.
• Administer quality metric reviews for plant management.
• Drive COPQ reduction initiatives.
• Review and approve new process changes.
• Perform other duties as required.

Skills

Quality management

Customer interaction

Automotive industry experience

Job description

The Quality Manager is responsible to lead, train, develop and mentor the Manufacturing and Quality teams, ensuring adherence to Customer expectations and Quality Systems.

• Develop, lead and maintain training initiatives through mentoring and coaching of best practices; Successfully manage all resource demands ensuring proper allocation with capable, skilled individuals.


• Responsible to ensure plant quality standards are adequate in controlling incoming material, standardized manufacturing processes, and quality.


• Lead efforts in optimizing Operational quality performance KPIs (Key Performance Indicators) and associated scorecard metrics with a sense of passion and drive for results.


• Establish and maintain exceptional customer facing relationships, resulting in excellent customer satisfaction and loyalty.


• Evaluate, approve and/or provide expertise for problem solving (e.g., root cause and robust permanent corrective actions), internal/external audit preparation, etc.


• Responsible for disposition of non-conforming materials.


• Administers Quality metric reviews for plant management.


• Drives Cost of Poor Quality (COPQ) initiatives.


• Review/approve new process changes.


• Perform other duties as required/assigned.

Requirements

• 5-9 Years of experience in quality management and customer interaction.


• 5-9 Years of Experience within the automotive industry.