Quality Manager

copeland; Ramos Arizpe; Presencial; MXN 550.000 - 900.000; Jornada completa

Descripción de la vacante

Copeland is seeking a Quality Manager to lead our quality organization across manufacturing and engineering teams. You will develop data-driven quality targets, coordinate with production and customers, and drive defect reduction initiatives while ensuring compliance with quality standards.

The role requires bilingual English/Spanish communication, strong leadership, and deep knowledge of quality systems. Join a global climate technology company focused on sustainability and reliability.

Formación

• Bachelor's degree in Industrial Engineering or related field; bilingual English & Spanish.
• Minimum five to ten years as quality manager.
• Knowledge of Quality Management Systems and processes (ISO 9001; audit certification a plus).
• LEAN principles experience; PMP certification desirable.
• Strong analytical, problem solving (8D) and leadership skills.
• Excellent communication and presentation abilities.
• Ability to interact with many stakeholders within and outside the organization.

Responsabilidades

• Develop and analyze data and specifications to set quality and reliability targets.
• Coordinate quality objectives with production, management, customers and engineering.
• Diagnose quality problems and establish root causes to drive corrective actions.
• Develop standards for gauges, inspection procedures and testing equipment.
• Interpret designs and provide data for new product runs and design reviews.
• Lead quality improvement programs and audits to prevent defects.
• Mentor Quality Department staff and ensure performance expectations.
• Direct inspection and testing activities to maintain control over materials and processes.
• Plan and organize training related to product quality and reliability.
• Investigate customer quality complaints and analyze feedback for improvements.
• Plan quality-control studies and plant audits; report findings.
• Provide supplier evaluation assistance to production control.

Conocimientos

Bilingual

Analytical thinking

Problem solving

Team leadership

Communication

Project management

Lean principles

Quality management

ISO 9001 knowledge

Educación

Bachelor's degree (Industrial Engineering preferred)

Descripción del empleo

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

We are a sustainable company engaged to the values of Excellence, Innovation, Collaboration, Respect and Responsibility. We seek professionals who share our vision of creating sustainable solutions that improve lives and protect the planet, today and for future generations.

We are looking for your talent, join our team and start your journey today!

Quality Manager

RESPONSIBILITIES:

• Develop and analyze statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of finished product. Assure product safety and reliably meets company standard.
• Formulate and maintain quality control objectives and coordinate objectives with production procedures in cooperation with management, customers, and engineering staff to maximize new or existing product reliability and to minimize cost.
• Diagnose and analyze quality problems such as scrap and rework. Establish causes and identify equipment and personnel necessary to provide acceptable quality levels - provide assistance to resolve problems.
• Develop and recommend standards and methods for gauges, inspection procedures, and testing equipment to minimize cost and improve quality through defect prevention.
• Analyze new product runs. Provide manufacturing and engineering with mechanical and electrical data on new product runs. Participate in design review on new or existing products to assure ease of inspection.
• Recommend and coordinate quality improvement programs such as the gage control program, calibration schedules, quality planning, and quality cost analysis with the manufacturing plants to provide the basis for permanent resolutions to chronic quality problems.
• Mentor and hold accountable all members of Quality Department, responsible for regular evaluation and drive performance expectations of QE and other Quality department members
• Direct workers engaged in inspection and testing activities to ensure continuous control over material, facilities, and products.
• Plan, promote, and organize training activities related to product quality and reliability.
• Investigate and analyze customer complaints regarding quality.
• Plan, design, and schedule quality control studies such as capability studies, control tests, methods, measurements, and techniques.
• Review plant compliance with SEIM and CQC policies and report findings.
• Provide audits of products and processes to maximize efficiency of quality personnel, emphasize prevention.
• Clarify and describe blueprints, specifications, and customer requirements to production personnel. Request clarification corrections via ECO request.
• Maintain inter-plant inspections on parts manufactured for other plants.
• Provide first article inspections and reports on first builds of all new models.
• Arrange plant audits, tours, and surveys for customers. Present quality system to customers.
• Provide supplier evaluation assistance to production control.
• Review new and revised engineering specifications for application and clarity. Provide feedback to engineering.

REQUIREMENTS:

• Bachelor's degree (degree in Industrial Engineering preferred)
• Bilingual (English & Spanish)
• Minimum five to ten years as quality manager
• Knowledgeable of Quality Management Systems and processes (ISO 9001, audit certification desired)
• Experience and certification in LEAN principles desired
• Project Management Experience (PMP certification) desirable
• Proven understanding of technology and work process flows
• Strong analytical and problem solving (e.g. 8 D) skills required
• Strong team leadership, organizational and management skills
• Excellent communication and presentation skills
• Ability to interact with a large number of people at variety of levels within and outside of the reporting structure

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, begin