The Quality Manager is responsible to lead the total plant Quality Assurance / Quality Control system. This includes all traditional quality verification activities including receiving and in-process inspection; test, audit, and repair activities; continuous improvement; product launch; supplier quality; and quality system compliance.
- Effectively lead and mentor the Quality department to ensure a well-qualified and highly motivated Quality team.
- Site AS-9100 Management Representative which involves a review site quality system on a constant basis and revise system to improve performance. Incorporate site quality system changes as needed to ensure optimal performance to meet customers requirements and full compliance with all federal, state and country regulations.
- Support the goals and objectives of the quality organization within the Mexicali facility
- Key Interface with customers and suppliers on site quality issues plus resolution of any problems within process and final product acceptance.
- Provide leadership to achieve operational excellence through the processes of inspection planning, in process and final inspection surveillance.
- Drive a Zero-Defect culture initiative at Site through problem solving at all levels of the organization Drive the ‘Customer First’ philosophy throughout the organization
- Facilitate and support audits by external AS-9100 and NADCAP register and Customers. Develop responses to findings and ensure implementation and closure of all findings
- Assist with customer complaints and correction actions. Monitor corrective actions and report deficiencies in responses and results
- Support external audits from customer and third parties
- Ensure key KPIs/performance to targets are communicated to Site Management Team and Functional Management A change agent that possesses the ability to influence decision making and build critical relationships in a manufacturing organization.
- Strong business and financial acumen and possess a good working knowledge and understanding of business operations with Leadership in RCCA and COPQ
- Results-oriented with a passion for quality, service and customer satisfaction.
- Strong analytical skills and timely decision-making ability.
- Should have excellent communication (active listening) skills, oral and written to interact with employees, customers and vendors.
- Must have a strong work ethic and be a hands-on, proactive manager that is willing to put in extra time and that takes pride in the quality of a product.
- Must support excellence through personal actions, behavior, high standards and quality in all endeavors. Must be well organized, and can prioritize, maintain focus and follow through and have good analytical skills.
- Ability to lead and motivate others while working in a team-based environment. Proficient with Microsoft Office (Microsoft Word, Excel, Access, PowerPoint), exp. with MRP software, preferred.
- Effective analytical and problem-solving skills. Customer Service focus, able to see through the eyes of the customer
BS Degree in Engineering, Quality or other technical discipline, or an equivalent combination of education and experience. Master’s Degree or MBA is preferred.
Minimum of 10 years’ progressive operations leadership experience in complex machining/manufacturing is required. Experience in aerospace manufacturing is highly preferred.
- Knowledge of Lean Manufacturing and Six Sigma process improvement tools
- Working Knowledge of AS-9100 and NADCAP
- Experience implementing ISO 9001/AS9100 and/or Nadcap quality initiatives