Quality Engineer (Sewing Processes)

North American Production Sharing, Inc.; Tijuana; On-site; MXN 201,000 - 312,000; Full time

Job summary

North American Production Sharing, Inc. in Tijuana, MX seeks a Quality Engineer to lead the quality program on sewing production lines and manage an on-floor inspection team. You will handle international customer complaints and perform failure analysis to ensure compliance with global specifications.

You will develop Control Plans, PFMEA, and work instructions, while driving MRB decisions and corrective actions across shifts. Fluent English is required; Spanish helpful.

Qualifications

• Bachelor's degree in industrial, Textile, or mechanical engineering.
• 3–5 years in manufacturing plants; sewing processes desirable.
• Advanced English; bilingual; able to present to foreign clients.
• Experience with MRB, CAPA, and corrective actions.

Responsibilities

• Lead floor inspection team and supervise quality inspectors.
• Respond to international customer complaints and manage portals.
• Develop and maintain Control Plans, PFMEA, and work instructions.
• Lead MRB process and determine disposition of non-conforming material.
• Implement periodic process audits at sewing and manufacturing stations.
• Coordinate shift coverage and material release priorities.

Skills

Quality management

Leadership

Analytical thinking

Communication skills

Education

Bachelor's degree in Industrial Engineering

Tools

8D methodology

PFMEA

Root cause analysis

Control Plans

Job description

Quality Engineer is responsible for ensuring, maintaining, and improving quality standards across textile and sewing manufacturing production lines. This role leads the floor inspection team, directly manages international customer complaints, and conducts failure analysis to guarantee products strictly comply with global company and customer specifications.

General Information

Experience Required: 3 to 5 years in manufacturing plants (sewing processes highly desirable).

Education: Bachelor’s degree in industrial, Textile, Mechanical Engineering, or a related field.

Language: Advanced English (Bilingual) . Able to negotiate and present technical reports to foreign clients and executives.

Technical Responsibilities

Quality Compliance: Strictly ensure product quality requirement compliance for the final product according to customer specifications.

Quality Plans by Family: Generate, update, and execute specific quality plans per product family , defining acceptance criteria from the beginning of the production line.

Process Audits: Implement and follow up on periodic process audits at sewing and other manufacturing stations to proactively detect deviations.

MRB Leadership: Actively lead the MRB (Material Review Board) process to evaluate, segregate, and determine the final disposition of non-conforming material.

Corrective Actions: Lead the process for corrective actions. Establish CA teams, and ensure the process is being effectively followed, documented and completed.

International Customer Service: Respond to customer complaints , leading follow-up calls and managing global quality portals.

Technical Documentation: Develop and maintain Control Plans, PFMEA, work instructions, and manufacturing visual aids.

Leadership and Supervision Responsibilities

Personnel Management: Supervise, train, and evaluate the daily performance of the quality inspectors’team on the sewing lines.

Shift Coordination: Ensure proper inspection coverage across production shifts and assign material release priorities.

Technical Criteria: Develop and standardize visual acceptance and rejection criteria for inspectors (sewing defects such as skipped stitches, incorrect tension, misalignment).

Qualifications and Requirements (Preferred & Plus)

Preferred Certifications:

Certified ISO 9001 Internal Auditor (or industry equivalents such as IATF 16949 / ISO 13485).

Problem-Solving Methodologies: Expert command of the 8D methodology for effective closure of customer non-conformances.

Quality Tools: Solid experience in failure analysis and root cause analysis (5 Whys, Ishikawa Diagram).

Lean Manufacturing: Knowledge of Lean tools (5S, Kaizen, VSM, Poka-Yoke) applied to reduce waste and sewing reworks.

Soft Skills

Assertive leadership and floor-level personnel management.

Fluent communication in in English and Spanish

Proactive focus on results and decision-making under pressure.

Strong critical analysis skills and high attention to detail.