Quality Engineer: Data-Driven, Customer-Focused QA

AMETEK, Inc.; Tamaulipas; Presencial; MXN 1.018.000 - 1.527.000; Jornada completa

Descripción de la vacante

AMETEK, Inc. in Tamaulipas is seeking a Quality Engineer to drive product and process quality improvements through data analysis, structured problem solving, and cross-functional collaboration. You will interface with customers on complaints, warranty issues, deviations, and corrective actions.

Responsible for FTQ, FAI per AS9102, and supplier qualification activities while supporting audits and QMS improvements across Manufacturing, Engineering, and Supply Chain teams.

Formación

• Bachelor’s Degree in Industrial, Mechanical, Electrical, Manufacturing, Quality Engineering, or related Engineering discipline.
• Minimum 3 years of experience in Quality Engineering, QA, or related function in manufacturing.
• 3 years in direct communication with customers on quality issues, complaints, claims, or warranty.
• Experience leading structured problem-solving and corrective actions.
• Experience with FAI processes and AS9102 preferred.
• Familiarity with APQP, PPAP, PFMEA, Control Plans, SPC, MSA, and customer C.A. processes.
• Ability to read engineering drawings and customer requirements; proficient in Excel.

Responsabilidades

• Serve as the primary customer quality contact for complaints, warranty claims, corrective actions, deviations, and quality performance concerns.
• Lead root cause investigations using 8D, A3, DOE, 5 Why Analysis, Fishbone Diagrams, SPC, and other quality methodologies.
• Manage customer complaints through containment, investigation, corrective action implementation, verification, and closure.
• Drive warranty management activities by analyzing trends and implementing actions.
• Support FTQ initiatives and process improvements to reduce defects and improve performance.
• Coordinate and validate FAI for machined components, assemblies, and supplier-first articles per AS9102.
• Prepare, review, and submit PPAP, PCN, FAI, and customer quality documentation.
• Review and approve AS9102 documentation including Forms 1, 2, and 3.
• Support customer product approvals through FAI, DVI reviews, and technical documentation analysis.
• Analyze quality metrics to identify trends and support data-driven decisions.
• Collaborate with suppliers and internal teams to resolve quality issues and improve product quality.
• Participate in audits and support corrective actions.
• Monitor customer quality portals and ensure compliance with requirements and deadlines.
• Assist Quality Systems Manager in maintaining and improving the QMS.
• Contribute to Continuous Improvement initiatives including Kaizen events and cost-reduction projects.

Conocimientos

Quality engineering

Root cause analysis

8D methodology

FTQ/FAI

AS9102

Statistical analysis

Educación

Bachelor's degree in engineering

Herramientas

Minitab

Oracle ERP

Net-Inspect

MS Project

Excel

Descripción del empleo

AMETEK, Inc. in Tamaulipas is seeking a Quality Engineer to drive product and process quality improvements through data analysis, structured problem solving, and cross-functional collaboration. You will interface with customers on complaints, warranty issues, deviations, and corrective actions.

Responsible for FTQ, FAI per AS9102, and supplier qualification activities while supporting audits and QMS improvements across Manufacturing, Engineering, and Supply Chain teams.