Quality Engineer

AMETEK; Reynosa; Presencial; MXN 848.000 - 1.442.000; Jornada completa

Descripción de la vacante

AMETEK in Reynosa, Mexico seeks a Quality Engineer to drive product and process quality improvements through data analysis and structured problem solving. You will be the primary customer quality interface for complaints, warranty issues, deviations, and corrective actions, collaborating with Manufacturing, Engineering, and Supply Chain.

You will lead FAI/AS9102 compliance, PPAP, and documentation review, analyze quality metrics to identify trends, and support continuous improvement initiatives

Formación

• Bachelor's degree in a relevant engineering discipline.
• Minimum 3 years in Quality Engineering roles.
• Experience with customers on quality issues, complaints, or warranty management.
• Lead structured problem-solving and corrective actions.
• Experience with FAI processes and AS9102 preferred.
• Experience with APQP, PPAP, PFMEA, Control Plans, SPC, MSA, and customer corrective actions.
• Proficient in Minitab or equivalent statistics software.

Responsabilidades

• Serve as primary customer quality contact for complaints, warranty claims, and deviations.
• Lead root cause investigations using 8D, A3, DOE, 5 Why, Fishbone, SPC, etc.
• Manage customer complaints through containment and verification.
• Drive warranty management by analyzing trends and implementing actions.
• Coordinate and validate First Article Inspections (FAI) per AS9102 rules.
• Prepare, review, and submit PPAP, PCN, FAI, and customer quality docs.
• Review AS9102 documentation including Forms 1, 2, and 3.

Conocimientos

Customer interaction

Structured problem solving

Communication

English proficiency

Educación

Bachelor’s degree in Industrial/Mechanical/Electrical/Manufacturing/Quality Engineering

Herramientas

Minitab

Excel

Oracle ERP

Net-Inspect

MS Project

Descripción del empleo

The Quality Engineer is responsible for driving product and process quality improvements through data analysis, structured problem solving, and crossfunctional collaboration. This position serves as the primary customer quality interface for complaints, claims, warranty-related issues, deviations, and corrective actions. The role also supports First Time Quality (FTQ) initiatives, First Article Inspections (FAI), supplier qualification activities, and compliance with customer, regulatory, and internal quality requirements. The Quality Engineer works closely with Manufacturing, Engineering, Supply Chain, and Operations teams to ensure customer satisfaction, product conformity, and continuous improvement.

Key Responsibilities

• Serve as the primary customer quality contact for complaints, warranty claims, corrective actions, deviations, and quality performance concerns.
• Lead root cause investigations using 8D, A3, DOE, 5 Why Analysis, Fishbone Diagrams, SPC, and other quality methodologies.
• Manage customer complaints through containment, investigation, corrective action implementation, verification, and closure.
• Drive warranty management activities by analyzing trends, identifying recurring issues, and implementing corrective actions.
• Support First Time Quality (FTQ) initiatives and process improvement efforts to reduce defects and improve operational performance.
• Coordinate and validate First Article Inspections (FAI) for machined components, assembly products, and supplier‑submitted first articles in accordance with AS9102 requirements.
• Prepare, review, and submit PPAP, PCN, FAI, and customer‑specific quality documentation.
• Review and approve AS9102 documentation including Forms 1, 2, and 3.
• Support customer product approvals through FAI, DVI reviews, and technical documentation analysis.
• Analyze quality metrics and process performance data to identify trends and support data‑driven decision making.
• Collaborate with suppliers and internal teams to resolve quality issues and improve product quality.
• Participate in internal, customer, supplier, and certification audits and support corrective action implementation.
• Monitor customer quality portals and ensure compliance with customer‑specific requirements and deadlines.
• Support the Quality Systems Manager in maintaining and improving the Quality Management System.
• Participate in Continuous Improvement initiatives including Kaizen events, RIWs, cost reduction projects, and employee idea programs.

Requirements

• Bachelor’s Degree in Industrial, Mechanical, Electrical, Manufacturing, Quality Engineering, or related Engineering discipline.
• Minimum 3 years of experience in Quality Engineering, Quality Assurance, Customer Quality, or a related quality function within a manufacturing environment.
• Minimum 3 years of experience working directly with customers on quality issues, complaints, claims, corrective actions, or warranty management.
• Experience leading structured problem‑solving and corrective action activities.
• Experience with First Article Inspection (FAI) processes and AS9102 requirements preferred.
• Experience with APQP, PPAP, PFMEA, Control Plans, SPC, MSA, and customer corrective action processes.
• Experience interpreting engineering drawings, specifications, dimensional reports, and customer requirements.
• Proficiency in Minitab or equivalent statistical analysis software.
• Strong Microsoft Office skills, particularly Excel; MS Project preferred.
• Experience with Oracle ERP and Net‑Inspect preferred.
• Six Sigma Green Belt certification preferred.
• Demonstrated ability and willingness to leverage AI tools to improve productivity, decision‑making, work quality, and cost effectiveness.
• The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI‑generated outputs.
• Strong communication, customer service, problem‑solving, and analytical skills.
• English proficiency (written and verbal) required.

Compensation

Currency: USD

Salary Minimum: Market

Salary Maximum: Market

Incentive: No

Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.

AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.5 billion.

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 22,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK is a component of the S&P 500. Visit https://www.ametek.com/careers for more information.