Quality Assurance Engineer - ISO 9001 & Supplier Quality

Copeland; Guadalajara; On-site; MXN 744,000 - 1,115,000; Full time

Job summary

Copeland LATAM is seeking a Quality Assurance professional to ensure finished goods receive, stored, and shipped per established standards, coordinating inbound inspections, audits, and RGA processing to drive supplier corrective actions.

You will lead audits, monitor DPPM metrics, apply 5S, and ensure regulatory Trade Compliance and GMP practices within distribution. Fluency in English and knowledge of ISO 9001:2015 preferred.

Qualifications

• Engineering degree required (Industrial, Mechanical or Electromechanical).
• ISO 9001:2015 internal audit certification desirable.
• Six Sigma Green Belt certification desirable.
• Intermediate-advanced English (technical reading/writing).
• Knowledge of ISO 9001:2015 standards and internal auditing methodologies.
• Experience with quality management systems and continuous improvement.
• Good manufacturing and distribution practices.
• Ability to monitor KPIs (DPPM, aging, RGA), use statistics tools (Minitab, Excel, Power BI).
• Familiarity with export compliance and 5S/industrial safety (EHS).

Responsibilities

• Inspect incoming material and validate finished product specifications.
• Coordinate shipping audits and verify material integrity before shipment.
• Manage RGA process from registration to closure with root-cause analysis.
• Issue supplier claims and track corrective and preventive actions.
• Authorize warranty credits per evaluation and documentation.
• Prepare and present executive quality performance reports.
• Monitor KPIs: DPPM, aging, RGA costs, supplier performance.
• Participate in internal, external, and certification audits.
• Maintain compliance with trade regulations and corporate procedures.

Skills

Quality control

Audit

Statistical tools

Excel

Power BI

Education

Industrial Engineering

Mechanical Engineering

Electromechanical Engineering

Tools

Minitab

Excel

Power BI

Job description

Copeland LATAM is seeking a Quality Assurance professional to ensure finished goods receive, stored, and shipped per established standards, coordinating inbound inspections, audits, and RGA processing to drive supplier corrective actions.

You will lead audits, monitor DPPM metrics, apply 5S, and ensure regulatory Trade Compliance and GMP practices within distribution. Fluency in English and knowledge of ISO 9001:2015 preferred.