Quality Aassurance Engineer, III

LIXIL Water Technology Americas; Ciénega de Flores; On-site; MXN 350,000 - 520,000; Full time

Job summary

LIXIL Water Technology Americas is seeking a Quality Assurance Engineer in Nuevo León, Ciénega de Flores, to ensure production processes meet quality standards and KPIs. The role collaborates across production, process teams and supplier quality to deliver high-quality products.

The ideal candidate has ISO 9001 knowledge, core quality tools proficiency, and strong root cause analysis skills, with fluent English and ability to communicate with top management.

Qualifications

• Fluent English, spoken and written.
• Strong knowledge of ISO 9001 standards.
• Proficient in root cause analysis and problem-solving methods.
• Experience with core quality tools (A3, 8D, PFMEA).
• Ability to present to top management.

Responsibilities

• Define, control and place strategies to ensure plant KPIs are within the goal: Warranties and Failure Cost.
• Review, create and maintain Control Plans and PFMEA with production teams.
• Ensure internal audits, LPAs and process audits are performed.
• Lead root cause analysis on customer complaints and nonconformances; implement corrective actions.
• Supervise and develop personnel under responsibility.

Skills

Fluent English

Root cause analysis

ISO 9001 knowledge

Problem solving

Leadership

Education

Bachelor engineering degree or equivalent

Tools

Core Tools

ISO Internal Auditor

Job description

About Us

Every person on the planet dreams of a better home. And at LIXIL, we’re
committed to making better homes a reality for everyone, everywhere.
We make it happen with pioneering water and housing technology
solutions. Home to world leading brands like INAX, American Standard,
GROHE, TOSTEM and many more, we touch the lives of more than
a billion
people each day, transforming houses into homes.

Our planet is the home we all share. So how we do business matters.
Our inclusive and empowering culture, entrepreneurial spirit and
commitment to having a positive impact on the planet are integral
to our business strategy.

We invite you to make this journey with us. It is as challenging as it is
inspiring. Together we can shape the future of living. We’re a home for
growth, for imagination, for creativity. A home for your talent and ambition.

A home for everyone.

Overview

Responsibilities

Quality Assurance Engineer is responsible for ensuring that all production processes are controlled and monitored for quality and compliance. Working together with production, process team and supplier quality to ensure a high quality product and customer satisfaction. It must comply and ensure that the organization's KPIs are within the goal, Warrantees and Failure Cost. Experienced engineer, capable to lead, solve complex problems and capable to deal with top management.

Responsibilities:

Approx. Time Spent %

• Define, control and place strategies to ensure plant KPIs are within the goal: Warranties and Failure cost. (A3, 5W, 8D, Kaizen)
• 40% per day
• Review, create and maintain Control Plans, due changes in product/process or new product development. Work with production and process team to review, create and maintain PFMEA.
• 30% per day
• Ensure the performance of internal, step and process audits (Internal Quality Audits, Layered Process Audits (LPA) and Inspection process audits (DA).
• 20% per day
• Work on Root Cause analysis on Customer Complaints, Non conformances in external audits (ISO or Certifications); develop action plans, implement and monitor effectiveness. (A3, 5W, 8D)
• 10% per day
• Supervises, assigns activities and develops personnel under his/her responsibility.

Qualifications

Minimum Required

• Engineer Bachelor degree, technician or equivalent
• Good knowledge on ISO 9001
• Good/Expert in Core Tools
• Good/Expert Root cause analysis
• ISO Internal Auditor
• Updated: October 2019 Proprietary and Confidential
• Ability to solve high complexity problems
• Capability to present and deal with top management
• Fluent English, spoken and written

Preferred

• 5 or more years of experience working as an Assurance Quality Engineer.
• Six Sigma, SAP & Metrology (desirable)

Hiring Range

Aplicablede acuerdo a localidad

EEO Statement

Declaración de Igualdad de Oportunidades de Empleo: AS Maquila México S. de R.L. de C.V. y American Standard B&K México, son empleadores que ofrecen igualdad de oportunidades. Todos los solicitantes que resulten calificados para la posición para la que apliquen, serán considerados para el empleo sin distinción de raza, color, religión, lugar de origen, ascendencia, orientación sexual, identidad de género, genética, discapacidad, estado civil, edad, estado civil, estado de salud, condición o cualquier otra característica protegida por la ley.