QC Coordinator, Launch Operations

Netflix Servicios Globales S. de R.L. de C.V.; Ciudad de México; Presencial; MXN 563,000 - 940,000; Jornada completa

Descripción de la vacante

A leading global entertainment service in Mexico City is seeking a QC Coordinator for Launch Operations. This role requires managing workflows, partnering with various teams to ensure on-time delivery of titles, and adapting operations for efficiency. Ideal candidates are detail-oriented, possess strong project management skills, and thrive in a fast-paced environment. Passion for operations and effective communication are essential. This position offers a full-time opportunity.

Formación

• Ability to handle a fast-paced environment, supervising several projects at various points of production.
• Excellent project management skills and the ability to keep multiple priorities moving.
• Experience in a global organization and team.
• Excellent verbal and written communication skills.
• An analytical and innovative mindset.
• A passion for operations and a tools-first mentality.

Responsabilidades

• Accountable for critical workflows affecting how members view titles globally.
• Shape and redesign workflows to accelerate operational efficiency.
• Partner with internal and external teams to ensure seamless launches.
• Exercise judgment and risk mitigation in delivery and launch plans.

Descripción del empleo

QC Coordinator, Launch Operations page is loaded

QC Coordinator, Launch Operations

Apply remote type Onsite locations Mexico City time type Full time posted on Posted 30+ Days Ago job requisition id JR34359

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

About the role.
This team will be part of a broader operational hub strategy and manage the entire launch readiness process, including on-service pre-promotional milestones, by combining rigorous project management and risk mitigation with a strategic, member-first mindset.

This is an exciting opportunity for a Project Coordinator with a passion for operations in the service of delivering Netflix titles to our global members, at scale. If you are analytically minded and your attention to detail is unmatched, you excel at challenging the status quo and influencing change, you thrive in a global team, possess a high level of intellectual curiosity, and demonstrate strong judgement in the face of ambiguity, then this role is for you.

The Project Coordinator will align with multiple cross-functional teams worldwide, track multiple assets, assign to required teams, and monitor finalized asset delivery, all while ensuring their accuracy and availability for member consumption. You will manage a large volume of titles across the global slate, have effective communication, manage dependencies with moving launch targets, predict and mitigate risks, and pivot as required with a short turnaround time.

What You’ll Do:

• You will own and be accountable for some of the critical workflows, which affect how the Member views the titles from across the globe. While multiple teams (internal and external) are responsible for creating and delivering assets, you will ensure that those assets arrive at the right time to support the predetermined launch date that all of your stakeholders are aligned to.

• You will help shape and redesign existing workflows to accelerate the efficiency of our operations, in line with our group's key business objectives.

• Partner with internal and external teams (vendors) to ensure operational momentum and seamlessness across launches.

• Exercise sound judgment and risk mitigation to create/modify delivery and launch plans, including use cases that fall outside the norm.

• Partner with our Technology, Engineering, Partnerships, and Quality Control teams within Global Product Creative Operations to guide tooling, workflow, and vendor needs to help scale operations.

What You’ll Need:

• Ability to handle a fast-paced environment, supervising several projects at various points of production (from development through delivery).

• Excellent project management skills and the ability to keep multiple priorities moving at the same time.

• Experience in a global organization and team

• Excellent verbal and written communication skills

• An analytical and innovative mindset

• A passion for operations and a thirst to do more with less, to work smarter, not harder

• A tools-first mentality, reserving human activity for where judgment and communication are critical

• The ability to build deep cross-functional relationships

• A self-starter mentality (takes initiative)

• An optimistic, solutions-driven attitude in the most challenging situations

• Fluency in an additional language is a bonus

• The ability to adapt to the Netflix culture and values

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversitybuilds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

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