Program Manager

Flextronics - The Flex Company; Ecatepec de Morelos; On-site; MXN 600,000 - 900,000; Full time

Benefits offered by this job

Competitive Salary

Life & Medical insurance

Christmas Bonus

Food Coupons

Saving Fund

Job summary

Flex is seeking a Program Manager to guide a cross-functional team in delivering customer-focused products and services from Flex North, supporting the planned spin-off of Axiom, a new independent company. You will organize schedules, manage budgets, track metrics, negotiate contracts, and coordinate with multiple sites to ensure timely delivery, quality, and alignment with business goals.

Bachelor's degree in engineering and advanced English are required to succeed in this role, with a strong

Qualifications

• Bachelor's degree in engineering or related field or equivalent experience.
• Advanced English; experience in program administration/management or related area.
• Demonstrates advanced operations, technical and people and/or process skills as well as customer relationship skills.
• Knowledge of multiple functional technologies/processes and interdependencies across sites.

Responsibilities

• Plan and direct program schedules and budgets.
• Track metrics and drive actions based on results.
• Assist with contract negotiations as required.
• Coordinate interdepartmental activities to meet product development timelines, delivery and quality goals.
• Staff and allocate resources for each program phase and manage recruitment as needed.
• Oversee product life cycle activities with P-L and customer satisfaction across accounts.

Skills

Advanced English

Program management

Cross-functional collaboration

Education

Bachelor's degree in engineering or related field

Job description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment.

Job Summary

Flex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, Axiom, with the spin planned for Q1 2027. If the intended spin occurs, this role will support Axiom, a company focused on critical digital infrastructure and delivering end-to-end power and thermal management solutions for AI data centers and other mission-critical applications. To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Program manager located on Flex North. Reporting to the Program Management Manager the Program manager you will be in-charge of guiding a team of cross functional experts in the delivery of customer focused products and services and will hold up development and implementation of a project, pricing and program strategies in order to continue to deliver value to the business and its customers.

What a typical day looks like

• Organize, plan and direct program schedules and budgets.
• In charge of tracking relevant metrics and drive action items based on results.
• Provide help, knowledge and expertise with contract negotiations as required.
• Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.
• Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
• Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
• Manage the coordination of product life cycle activities with P-L and customer satisfaction also has control for different accounts of various complexities.
• Be the key channel of communication for customers and act as escalation in the event of customer issues.
• In charge of customer´s satisfaction reviews and corrective actions.
• Maintain current and develop additional business with customers.
• Monitor and track that project and program deliverables are met.
• Be accountable for maintaining excellent customer relations with both new and existing customers.
• Holds up production sites for projects, costs and other customer related matters through business and expertise.

The experience we’re looking to add to our team

• Bachelor's degree in engineering or related field or equivalent experience.
• Advanced english Experience in program administration/management or related area.
• Demonstrates advanced operations, technical and people and/or process skills as well as customer (external and internal) relationship skills.
• Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site.
• Accountability for the program wellness.
• Demonstrates expert knowledge of the function and a thorough understanding of Flex and related business.
• Demonstrates detailed expertise in very complex functional/ technical area or broad breadth of knowledge in multiple areas.
• Understands the strategic impact of the function across sites.

What you’ll receive for the great work you provide

• Competitive Salary.
• Life & Medical insurance.
• Christmas Bonus.
• Food Coupons.
• Saving Fund.
• KC10 Job Category Operations Required Skills: Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process.

Through the collective strength of ~150,000 team members across 30 countries and responsible, sustainable operations, Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career with Flex offers the opportunity to make a difference, invest in your growth, and build great products for our customers that improve people’s lives. Together, let’s create the extraordinary!