Program Delivery BA: Process Mapping & Coordination

Capgemini; La Cañada; Presencial; MXN 360.000 - 480.000; Jornada completa

Descripción de la vacante

Capgemini is seeking a mid-level Business Analyst (3–5 years) to support a Program Manager in a multi-piece initiative. The role focuses on operational structure, visibility, and organization within a fluid delivery environment, with potential growth into full BA responsibilities.

The ideal candidate has policy administration experience, strong process mapping skills, and excellent stakeholder communication to keep programs moving and aligned with business goals.

Formación

• Experience in policy administration or insurance processes.
• Ability to map current and future state processes.
• Strong documentation and meeting note skills.

Responsabilidades

• Analyze and interpret data from digital platforms to gain insights.
• Support Program Manager in coordinating a complex delivery environment.
• Document and communicate requirements, gaps, and action items to stakeholders.

Conocimientos

Jira proficiency

Requirements elicitation

Process analysis

User story development

Agile delivery

Communication

Educación

Bachelor's degree in IT or Business

Herramientas

Jira

Descripción del empleo

Capgemini is seeking a mid-level Business Analyst (3–5 years) to support a Program Manager in a multi-piece initiative. The role focuses on operational structure, visibility, and organization within a fluid delivery environment, with potential growth into full BA responsibilities.

The ideal candidate has policy administration experience, strong process mapping skills, and excellent stakeholder communication to keep programs moving and aligned with business goals.