Production Support Specialist

Pyramid Consulting, Inc; México; On-site; MXN 400,000 - 700,000; Full time

Job summary

A leading consulting firm in Mexico is looking for a Senior Talent Acquisition Specialist to join their team. The ideal candidate has hands-on experience with AppDynamics, ServiceNow, and Splunk Search for production support. This role requires working shifts from Sunday to Thursday or Tuesday to Saturday, ensuring effective monitoring and support for production environments. Join us to enhance our team dedicated to IT services and consulting.

Qualifications

• Hands-on experience with AppDynamics and ServiceNow is required.
• Experience in Monitoring Production Support environments.
• Ability to work in shifts and coordinate with multiple stakeholders.

Responsibilities

• Support Production systems and applications.
• Monitor alerts and troubleshoot issues in production.

Skills

AppDynamics

ServiceNow

Splunk Search

Production Support Monitoring

Tools

AppDynamics

ServiceNow

Splunk Search

Production Support Monitoring

Job description

Senior Talent Acquisition Specialist at Pyramid Consulting

Direct message the job poster from Pyramid Consulting, Inc.

Job Description

They are on the lookout for experienced L1/L2 Production Support professionals with hands‑on experience in:

• AppDynamics
• ServiceNow
• Splunk Search
• Production Support Monitoring

Shift hours: Sunday to Thursday or Tuesday to Saturday, 10:30 AM to 7:30 PM. We seek talented individuals who can thrive in this schedule and contribute effectively to our team.

Seniority Level

Associate

Employment Type

Full-time

Job Function

Information Technology

Industries

IT Services and IT Consulting

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