PRODUCT MANAGER - ServiceNow (Global role)

Atos; Ciudad de México; On-site; MXN 900,000 - 1,300,000; Full time

Job summary

Atos SE is seeking a Senior Product Manager for AI Platforms & Agentic Solutions, a global role focused on transforming AI capabilities into differentiated ServiceNow-powered offerings. You will identify market opportunities, collaborate across engineering, GTM, and leadership, and shape reusable IP that accelerates customer value.

The role emphasizes platform strategy, enterprise-grade productization, and human-centered design to deliver measurable business outcomes in a dynamic AI landscape.

Qualifications

• Experience defining product vision and roadmaps for AI-powered platforms.
• Strong platform thinking and ecosystem perspective.
• Proven ability to analyze markets, position products, and drive adoption.

Responsibilities

• Define product vision, strategy, and roadmap for AI-powered offerings and platform capabilities.
• Identify opportunities and convert them into commercially viable products.
• Develop industry-specific solutions and reusable IP.
• Drive prioritization and investment decisions based on customer value and market opportunity.
• Think in terms of platforms and ecosystems rather than individual features.
• Balance near-term outcomes with long-term platform differentiation.

Skills

Product vision

Platform strategy

Market analysis

Commercialization

Job description

PRODUCT MANAGER - ServiceNow (Global role)

Publication Date: Sep 21, 2026

Ref. No: 551368

Location: Mexico City, MX Mexico City, MX

Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.

With more than 54,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand.
A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.

Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris.

PRODUCT MANAGER - ServiceNow (Global role)

Location: Mexico (any state)

Language: English advanced.

We are seeking an exceptional Senior Product Manager – AI Platforms & Agentic Solutions. This is not a traditional Product Management role. We are looking for a strategic product leader, innovator, and builder who can identify emerging market opportunities, transform cutting-edge AI capabilities into differentiated products and offerings, and help define the future of ServiceNow-powered enterprise transformation.

You will operate at the intersection of:

AI & Agentic AI Innovation

Enterprise Transformation

Working closely with Engineering, Architecture, Delivery, Sales, Alliances, GTM, and CTO leadership, you will develop market-leading products and solutions that create measurable business outcomes and competitive differentiation.

Your Mission Lead the strategy, productization, and commercialization of AI-powered products, platforms, accelerators, and industry solutions built on ServiceNow and the broader AI ecosystem. You will identify opportunities where AI, automation, workflows, data, integrations, and experience design can be combined to create scalable solutions that customers trust, adopt, and derive measurable value from. You will help create reusable intellectual property that differentiates Atos in the market while accelerating customer outcomes

Key Responsibilities

• Define product vision, strategy, and roadmap for AI-powered offerings and platform capabilities.
• Identify emerging market opportunities and convert them into commercially viable products.
• Develop industry-specific solutions and reusable intellectual property.
• Drive prioritization and investment decisions based on customer value, market opportunity, and business impact.
• Think in terms of platforms, ecosystems, and reusable capabilities rather than individual features.
• Balance near-term customer outcomes with long-term platform differentiation.

AI Innovation & Product Engineering

• Stay at the forefront of Generative AI, Agentic AI, autonomous agents, enterprise copilots, intelligent automation, and multi-agent systems.
• Rapidly validate ideas through experimentation, prototyping, and customer engagement.
• Work closely with engineering teams to assess feasibility, challenge assumptions, and accelerate innovation.
• Translate emerging AI capabilities into enterprise-grade products and services.
• Help shape platform capabilities around orchestration, memory, context management, governance, integrations, and autonomous execution.
• Develop solution blueprints, accelerators, frameworks, reference architectures, and reusable assets.
• Productize innovation into repeatable offerings that deliver measurable outcomes.
• Establish standards for scalability, governance, security, and value realization.
• Continuously evolve products based on market feedback, adoption patterns, and technology trends.

Commercial Success & Value Creation

• Partner with Sales, GTM, Alliances, and Delivery teams to develop business cases, value propositions, demonstrations, and sales assets.
• Support strategic pursuits, executive workshops, solution shaping, and customer engagements.
• Create compelling narratives that connect innovation to measurable business outcomes.
• Contribute to thought leadership and industry positioning.

Human-Centered Innovation

• Champion consumer-grade enterprise experiences and human-centered design principles.
• Ensure solutions balance automation, intelligence, trust, usability, and adoption.
• Place customer outcomes and business value at the center of product decisions.

Required Skills & Experience Strategic Product Leadership

• Product vision and roadmap development
• Platform strategy and ecosystem thinking
• Market analysis and competitive positioning
• Product and offering commercialization

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.