Principal Applications Engineer

YDU JC Air Cond & Ref Inc.- Dubai; Monterrey; Presencial; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

Johnson Controls in Monterrey, Mexico seeks a Principal Application Engineer to support sale of Chiller Solutions in export markets. You will provide pre-sale technical support, prepare quotations, and assist order execution with engineering teams.

You will work with field sales, design engineers, and product management; travel up to 20%; develop tools and training; maintain knowledge of products throughout life cycle.

Formación

• BS degree in Electrical Engineering preferred.
• 7+ years experience in HVAC or related Chiller Technology.
• Solid understanding of refrigeration principles, panel design and circuit design.
• Up to 20% travel for factory visits, customer sites and training.

Responsabilidades

• Provide pre-sale technical support and guidance on Chiller Solutions equipment.
• Generate special quotations and assist order execution with engineering and sales teams.
• Coordinate with product teams to track new development and maintain knowledge of current and past products.

Conocimientos

HVAC knowledge

Refrigeration systems

Panel design

Circuit design

Travel readiness

Educación

BS in Electrical Engineering

Descripción del empleo

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Principal Application Engineer Is responsible for supporting the sale of Chiller products through the JCI HVAC System Branches as well as JCI sales/marketing personnel in export markets. This role has a strong impact on the success of the Chiller Solutions business. The support provided is primarily executed through direct assistance of the branch office personnel by providing pre-sale technical support, answering product application inquiries, generating special quotations, and supporting order execution via interactions with the Order Management and Contract Engineering teams. Communication and integration with Chiller Solutions product team activities is required to track new product development and acquire/retain knowledge of all assigned products both current and past products still in their life cycle.

Principal Duties:

Daily interaction with field sales personnel providing guidance on the application and installation of assigned Chiller Solutions equipment in HVAC systems. Interaction with field personnel must include systems applications advice, creative solutions to unique customer needs and use of competitor knowledge to create advantages. Participate in the development of tools and documentation to support field sales as well as automate processes to support common inquiries. Be proficient in the use of in-house engineering systems and documentation to aid in responding to inquiries for product details. Assist and counsel sales personnel in resolving equipment/job/code challenges. Effectively communicate and follow up with sales personnel, design engineers and product management teams to ensure customer requirements are clearly understood and responses are efficiently executed. Obtain supplier quotations in order to communicate cost and lead time for special product requests. Participate in product team meetings to plan and implement business development opportunities. Create and deliver portions of sales training programs. These can include both on-site training classes as well as travel to field offices to support specific training needs. Guide and support the efforts of other Application Engineers, Product Marketing staff, Sales Engineers and Sales Agents. Demonstrate a high level of knowledge of products (JCI and competitor’s), market conditions and direction, environment (external influences of industry organizations and governmental regulations), technologies and their effect to the business. Ability to perform successfully in a multifunctional-team-work environment and be able to work independently with minimal supervision. Strict adherence to the Company’s Code of Conduct and Business Ethics standards.

Requirements:

A BS degree in Electrical Engineering is preferred. A minimum of7 years of experience preferablyin the HVAC industry or a related Chiller Technology field. A solid understanding of the principles of refrigeration systems, panel design, circuit design and associated equipment is required. Up to 20% travel is needed for factory visits, customer site visits and field visits related to training.

What do we offer?

Comprehensive benefits package. Opportunities for professional growth and development. Supportive and inclusive work environment. Commitment to work-life balance and employee well-being. Engagement in meaningful projects that make a difference.

Johnson Controls does not request pregnancy or HIV testing as a condition for hiring, continued employment, or promotion, in accordance with its commitment to labor equality and non-discrimination. has context menu Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.