POD Specialist: Deployment & IT Operations Lead

Wipro Technologies; Ciudad de México; Presencial; MXN 480.000 - 600.000; Jornada completa

Descripción de la vacante

Wipro Limited in Mexico City is seeking a POD Specialist to coordinate deployment plans, manage cross-team dependencies, and drive incident resolution across platforms. You will align daily activity with site contacts, platform teams, MSPs and suppliers, ensuring timely delivery and compliance.

The role requires 8–10 years of project management experience, strong stakeholder engagement, and a proven track record of delivering reliable infrastructure services in a complex environment.

Formación

• 8–10 years of project management experience.
• Strong coordination across cross-functional teams.
• Ability to manage deployment plans and runbooks.

Responsabilidades

• Coordinate deployment plans, milestones, readiness checks, implementation windows and cross-team dependencies.
• Triaging and resolution of tickets; establish incident monitoring protocols and provide technical guidance for fixes.
• SLA monitoring; review SLA performance and ensure consistent delivery quality.

Conocimientos

Project Management

Descripción del empleo

Wipro Limited in Mexico City is seeking a POD Specialist to coordinate deployment plans, manage cross-team dependencies, and drive incident resolution across platforms. You will align daily activity with site contacts, platform teams, MSPs and suppliers, ensuring timely delivery and compliance.

The role requires 8–10 years of project management experience, strong stakeholder engagement, and a proven track record of delivering reliable infrastructure services in a complex environment.