Platform Reliability Engineer: Oracle & Infra

Levi Strauss & Co.; Ciudad de México; Presencial; MXN 500.000 - 900.000; Jornada completa

Descripción de la vacante

Levi Strauss & Co. is seeking a Platform Operations Engineer in Mexico City to maintain reliability, performance, and health of enterprise infrastructure platforms. You will focus on proactive monitoring, Oracle database operations, Linux system administration, and automation of recurring tasks.

The role operates in a global 24x7 follow-the-sun model and collaborates with infrastructure, cloud, security, and app teams to ensure platform stability and business continuity.

Formación

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline.
• 3+ years of experience in enterprise infrastructure operations, system administration, or platform support.
• Strong experience troubleshooting CPU and memory performance issues on Linux/Unix environments.
• Experience supporting Oracle Database environments.
• Knowledge of Oracle tablespace management, database monitoring, and Oracle alert log analysis.
• Experience with enterprise monitoring and alerting platforms.
• Familiarity with IT Service Management (ITSM) processes and ticketing systems.
• Experience working in a 24x7 operational support environment.

Responsabilidades

• Monitor and maintain enterprise production environments to ensure high availability and operational stability.
• Investigate and resolve infrastructure alerts, incidents, and service degradation events.
• Participate in a 24x7 operational support model and incident response process.
• Perform root cause analysis and implement preventative measures to reduce recurring issues.

Conocimientos

Linux administration

Oracle database operations

Incident management

Root cause analysis

Performance analysis

Automation scripting

Monitoring & alerting

24x7 support

Educación

Bachelor’s degree in CS/IT/Engineering

Herramientas

Oracle Enterprise Manager

ITSM tools

Terraform

Ansible

Azure services

Descripción del empleo

Levi Strauss & Co. is seeking a Platform Operations Engineer in Mexico City to maintain reliability, performance, and health of enterprise infrastructure platforms. You will focus on proactive monitoring, Oracle database operations, Linux system administration, and automation of recurring tasks.

The role operates in a global 24x7 follow-the-sun model and collaborates with infrastructure, cloud, security, and app teams to ensure platform stability and business continuity.