Platform Reliability Engineer: Database & Infra Operations

Levi Strauss & Co.; Ciudad de México; Presencial; MXN 420.000 - 660.000; Jornada completa

Descripción de la vacante

Levi Strauss & Co. is seeking a Platform Operations Engineer to maintain enterprise infrastructure, focusing on Oracle database operations, Linux administration, and automation. The role involves proactive monitoring, incident response, and collaboration with global teams to ensure platform stability.

Ideal candidates will have 3+ years in infrastructure operations, strong Oracle DB experience, and scripting skills for automation. Office-based role in Mexico City with a 24x7 support model.

Formación

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
• 3+ years of experience in enterprise infrastructure operations, system administration, or platform support.
• Experience troubleshooting CPU and memory performance on Linux/Unix environments.
• Experience supporting Oracle Database environments and monitoring.
• Familiarity with ITIL-based incident, problem, and change management.

Responsabilidades

• Monitor and maintain enterprise production environments for high availability.
• Investigate and resolve infrastructure alerts and incidents in a 24x7 model.
• Perform root cause analysis and implement preventative measures.
• Monitor Oracle databases, manage tablespace growth, and perform performance tuning.
• Develop automated remediation scripts and improve operational efficiency.
• Collaborate with global teams, ITSM processes, and knowledge sharing.

Conocimientos

Linux admin

Oracle DB

Monitoring & alerting

Scripting & automation

24x7 support

ITIL awareness

Educación

Bachelor's degree in Computer Science or related

Herramientas

Oracle Enterprise Manager

PowerShell

Bash

Python

Terraform

Ansible

Descripción del empleo

Levi Strauss & Co. is seeking a Platform Operations Engineer to maintain enterprise infrastructure, focusing on Oracle database operations, Linux administration, and automation. The role involves proactive monitoring, incident response, and collaboration with global teams to ensure platform stability.

Ideal candidates will have 3+ years in infrastructure operations, strong Oracle DB experience, and scripting skills for automation. Office-based role in Mexico City with a 24x7 support model.