Platform Owner

Chubb Ltd.; México; Híbrido; MXN 1.200.000 - 2.000.000; Jornada completa

Descripción de la vacante

Chubb Ltd. is seeking a Technical Platform Owner to define and drive the vision, strategy, and execution of auto insurance platforms across its Digital Transformation.

You will bridge business leadership, underwriting, and engineering to translate strategy into a prioritized backlog and deliver end-to-end underwriting solutions. The role requires owning the full product lifecycle from discovery through delivery, establishing a clear team vision, and delivering measurable outcomes for customers

Responsabilidades

• Establishing a clear vision reflecting the strategic goals of Chubb's digital transformation in Auto business and delivering excellence to customers through technology.
• Owning holistic team performance against business objectives and outcomes, balancing inputs from engineering, design, business, and operations to set a coherent product direction.
• Defining, refining, and prioritizing user stories, epics, and tasks daily, including backlog interactions with delivery units and platform teams.
• Creating, maintaining, and prioritizing the team backlog from stakeholders and delivery input, ensuring the squad works on high-value items.
• Specifying acceptance criteria for each user story and writing acceptance tests grounded in business intent.
• Facilitating sprint planning sessions to reaffirm priorities, negotiate capacity, and align on requirements for each iteration.
• Facilitating release planning with stakeholders and participating in sprint ceremonies to keep cadence tight.
• Working with Business Stakeholders and Process Engineering to define OKRs and measure outcomes.
• Observing and engaging end users to understand needs, then communicating them clearly to the delivery team.
• Building strong relationships with underwriting, operations, technology, and senior leadership as a trusted voice on platform capabilities and roadmap.

Descripción del empleo

KEY OBJECTIVE:

The Technical Platform Owner is responsible for defining and driving the vision, strategy, and execution of the auto insurance platforms across Chubb's Digital Transformation. This role ensures that product direction aligns with business objectives, advances Chubb's underwriting craftsmanship and expertise digitally, and delivers measurable outcomes to customers, distribution partners, and internal stakeholders.

The Technical Platform Owner acts as the bridge between business leaders, underwriting teams, and engineering squads — translating strategy into a prioritized, actionable backlog and leading end-to-end delivery of auto underwriting solutions.

MAJOR RESPONSIBILITIES:

This position is responsible for setting the team vision and owning the full product lifecycle for the Auto Platforms, from discovery through delivery.

The person in this role will be accountable for:

• Establishing a clear vision, ensuring it reflects the strategic goals of Chubb's digital transformation agenda in Auto business and delivers excellence to customers through technology.

• Owning holistic team performance against business objectives and outcomes, balancing cross-functional inputs from engineering, design, business, and operations to set and sustain a coherent product direction.

• Defining, refining, and prioritizing user stories, epics, and tasks daily, including leading backlog interactions with adjacent delivery units and shared platform teams.

• Creating, maintaining, and continuously prioritizing the team backlog using inputs from stakeholders, customers, and the delivery team, ensuring the squad always works on the highest-value items.

• Specifying acceptance criteria for each user story and authoring acceptance tests that give the team a clear definition of done grounded in business intent.

• Facilitating sprint planning sessions to reaffirm priorities, negotiate capacity, and align on business requirements for each iteration.

• Facilitating release planning with stakeholders and actively participating in all sprint ceremonies to keep delivery cadence tight and feedback loops short.

• Working with Business Stakeholders and Process Engineering partners to define well-structured OKRs, to track solution progress, and measure outcomes.

• Observing, researching, and directly engaging end users of the platform to deeply understand their needs, then communicating those needs clearly and concisely to the delivery team.

• Building and maintaining strong relationships with key stakeholders across underwriting, operations, technology, and senior leadership, acting as a trusted voice on platform capabilities and roadmap.