Pharma Quality Supervisor - QMS, CAPA & Compliance

DHL Group; Cuautitlán Izcalli; On-site; MXN 600,000 - 900,000; Full time

Job summary

DHL Supply Chain is seeking a Quality Assurance professional to ensure pharmaceutical warehousing and transportation meet regulatory and customer requirements. The role emphasizes safeguarding product integrity, leading CAPA, and improving quality KPIs across the supply chain.

You will drive QMS upkeep, coordinate internal and external audits, and collaborate with regional teams to enhance customer satisfaction while ensuring compliance with NOM-059/241, ISO 9001, and GSP standards.

Qualifications

• Bachelor’s degree in a pharmaceutical discipline.
• 3+ years of QA or Quality Management in the pharmaceutical industry.
• Experience in pharmaceutical warehousing and transportation operations.
• Experience handling customer audits, regulatory inspections, and multinational client requirements.
• Strong background in deviation investigations, CAPA management, and root cause analysis.

Responsibilities

• Lead QA/quality management in compliance with regulatory standards (NOMs, ISO 9001, GSDP).
• Manage QMS, SOPs, forms, and controlled documentation with timely updates.
• Oversee audits, inspections, and CAPA closures; drive corrective actions.
• Coordinate product release activities and cold chain compliance.
• Collaborate with regional and global QA teams to improve customer quality performance.

Skills

Quality Assurance

Quality Management

Regulatory Compliance

Audits

CAPA

Root Cause Analysis

Education

Bachelor’s Degree in Pharmaceutical Chemistry

Bachelor’s Degree in Pharmacy

QFB Certification

QFI Certification

Job description

DHL Supply Chain is seeking a Quality Assurance professional to ensure pharmaceutical warehousing and transportation meet regulatory and customer requirements. The role emphasizes safeguarding product integrity, leading CAPA, and improving quality KPIs across the supply chain.

You will drive QMS upkeep, coordinate internal and external audits, and collaborate with regional teams to enhance customer satisfaction while ensuring compliance with NOM-059/241, ISO 9001, and GSP standards.