People Operations Team Coordinator

A.P. Moller - Maersk; Cuautitlán; On-site; MXN 900,000 - 1,500,000; Full time

Benefits offered by this job

Global opportunities

Diversity culture

Competitive benefits package

Job summary

Maersk is seeking an experienced leader for HR Operations across the Americas to drive a high-performing People Operations team. You will oversee daily activities, ensure service excellence, and collaborate with HR partners to deliver seamless employee experiences and resolve complex matters.

This role requires 5+ years in HR Operations with 2+ years leading teams, experience in multinational environments, and fluent English.

Qualifications

• 5+ years in HR Operations or People Operations, with team leadership.
• Strong knowledge of end-to-end HR processes across the employee lifecycle.
• Experience in multinational, matrix organizations and familiar with HR systems.
• Fluent English, written and spoken, with global stakeholder collaboration.

Responsibilities

• Lead, coach, and develop a high-performing People Advisors team across the Americas.
• Oversee daily HR Operations activities, ensuring service excellence and compliance.
• Partner with HR stakeholders to deliver seamless employee experiences and resolve issues.
• Drive process optimization, automation, and data-driven decision making.
• Support onboarding, performance management, job changes, and offboarding.

Skills

People leadership

HR operations

Cross-functional collaboration

English fluency

Education

Bachelor's degree in HR or related field

Tools

Workday or similar HR systems

Job description

We have a vision bigger than the ocean: to be a true integrator of container logistics by connecting and simplifying our customers’ supply chains. We rely on our people to make it happen.

We’re taking a major step on this journey, carrying out a vital mission: supporting our employees so they can better support our customers.

What We Offer:

• Exciting career opportunities with international reach to further expand your experience through our award-winning talent development initiatives focused on diversity.
• An energizing environment focused on innovation, designed to keep you motivated.
• A talented, genuinely diverse team guided by values that inspire passion and mutual support.
• A culture of equity, mutual respect, accountability, and care for our business and customers.
• A competitive compensation and benefits package for full-time employees.
• Globally recognized talent policies, consistently investing in personal and professional development.

We value the diversity of our talent and always strive to hire the best person for the job. We’re proud of this and see it as a genuine source of strength for building high-performing teams. If you're interested in this position and want to build a career with us, we invite you to join our team!

Key responsibilities:

• Lead, coach, and develop a high-performing team of People Advisors across the Americas, fostering an inclusive and collaborative culture.
• Oversee daily People Operations activities, ensuring service excellence, process compliance, and timely resolution of employee and manager inquiries.
• Partner with People Partners, business leaders, and HR stakeholders to deliver seamless employee experiences and resolve complex HR matters.
• Drive continuous improvement through process optimization, automation, self-service adoption, and data-driven decision making.
• Support the full employee lifecycle, including onboarding, performance management, job changes, employee relations, and offboarding, while championing a customer-centric approach.

What we are looking for:

• 5+ years of experience in HR Operations, Shared Services, or People Operations, with 2+ years leading and developing teams.
• Strong knowledge of HR processes across the employee lifecycle, preferably within logistics, warehousing, transportation, or other operational environments.
• Experience working in multinational, matrix organizations and familiarity with Workday or similar HR systems.
• Fluent English communication skills (written and verbal) are required, with the ability to collaborate effectively with global stakeholders.
• Excellent leadership, stakeholder management, communication, and coaching skills, with a strong focus on employee and customer experience.
• Analytical, results-oriented, and adaptable professional with expertise in continuous improvement, change management, planning, and problem solving.
• Availability to travel and regularly visit warehouses and depots in Cuautitán to support pre-onboarding activities, workforce initiatives, onboarding programs, and other People Operations priorities.

If you’ve read this far, we’re glad to know you’re interested in the position. And if you’re ready to use your skills to make a difference, we hope you’ll apply for our vacancy.

Learn More About Us.

A.P. Moller-Maersk is an integrated logistics company working to connect and simplify our customers’ supply chains.

As a global leader in transportation services, we operate in 130 countries and employ around 70,000 people. Learn more about us at: --https://www.maersk.com

We are committed to equal employment opportunities and provide reasonable accommodations to applicants with physical and/or mental disabilities. We value diversity and prohibit discrimination against any candidate based on race, color, gender, sex, age, religion, creed, nationality, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].