People Operations Specialist

ALTEN MÉXICO; Santiago de Querétaro; Presencial; MXN 600.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Major health insurance (dental and vis

Legal benefits

Attractive salary

Bonus for meeting objectives

Food vouchers

Additional vacation or paid leave

Descripción de la vacante

ALTEN MÉXICO, part of ALTEN Delivery Center, is recruiting a Competency Manager to oversee end-to-end engagements for clients in Querétaro. The role focuses on skills management, people management, and pre-sales support to ensure aligned staffing and project success.

You will manage 50+ FTEs, report KPIs, and drive staffing analyses, recruitment, and tool/resource availability while ensuring compliance with internal policies and salary scales. English required.

Formación

• BAC+2 in Management or Engineering plus 2+ years as Competency Manager or People Manager.
• Bachelor's in Mechanical or Industrial Engineering preferred.
• English level B2-C1 mandatory.

Responsabilidades

• Analyze staffing needs and recruit consultants within scope.
• Manage large teams (50+ FTEs) and communicate KPIs.
• Ensure tools and working conditions meet team needs.
• Adhere to salary scales and deploy HR policies and processes.
• Identify talents and manage entry/exit of project consultants.

Conocimientos

Team management

Communication skills

Customer relations

Autonomous

Project orientation

Educación

BAC+2 in Management or Engineering

Bachelor's in Mechanical or Industrial Engineering

Descripción del empleo

ALTEN DELIVERY CENTER MÉXICO, Subsidiary of the world leader in engineering and technology consulting created in 2023 present in Querétaro México, today has more than 100 consultants and aims for a center of excellence of 300 consultants ALTEN at the end of 2025. ALTEN México is now a major player in the professional integration of engineers for Northamerica. We support our clients, industry leaders, in their development strategies in the fields of automotive, rail, IT, R&D and Telecoms & Media.

Joining ALTEN México means benefiting from:

• Diversified professional paths with career opportunities, internal, sectoral, geographic and professional mobility.
• Certification and diploma training courses.
• Regular events to combine well-being and performance.

Job

We are recruiting Competency Managers to manage end-to-end engagements for our clients

The successful candidate will have prior experience in skills management and people management as well as pre-sales support.

We are looking for a responsible, articulate and motivated manager who can quickly identify vulnerabilities and obstacles and then develop creative solutions to any problems.

You will be responsible for managing a large number of employees +50 FTEs, and communicating performance indicators and performance measures (KPIs).

Missions and responsibilities of the Skills Manager

• Analyze staffing needs.
• Recruit consultants within its scope.
• Ensure the needs of its teams in tools and working conditions.
• Ensure compliance with the salary scale of consultants.
• Deploy MDC HR policy and processes.
• Ensure compliance with the Internal Regulations as well as all the rules applied within the company.
• Administratively manage the consultants within its scope.
• Contribute to the development of service offerings at the Skills Department level.
• Identify and promote the talents of your team.
• Manage the entry and exit of project consultants.

BAC+2 in Management or Engineering, you have acquired significant experience of 2 years as a Competency Manager or People Management.

Bachelor's degree in Mechanical or Industrial Engineering (preferable)

English level B2-C1 Mandatory.

SKILLS :

• Ability to manage teams in an Offshore/Nearshore environment.
• Good communication skills, you are dynamic, responsive and have the ability to manage conflicts.
• You will be in contact with customers to meet their needs and establish qualitative relationships.
• Ability to anticipate and take a step back, autonomous and versatile, results-oriented.
• You are organized, open-minded and responsible and will know how to manage engineers.
• You are proactive and have a “corporate mindset” requiring versatility, agility and organization.
• Your leadership and operational rigor, your sense of working in project mode and your autonomy will also be essential to master the challenges of this position

• Attractive salary

• Legal benefits
• Major health insurance (dental and vision plan)
• Positive work environment
• Work tools such as computer, cell phone
• Additional vacation or paid leave
• Food vouchers
• Bonus for meeting objectives