Payroll Specialist (Temporary)

1002 LEGO Operac. MX, SA de CV; Monterrey; Hybrid; MXN 420,000 - 540,000; Full time

Benefits offered by this job

Family Care Leave

Life and disability insurance

Headspace app wellbeing program

Colleague discount

Bonus program

Job summary

The LEGO Group is seeking a Payroll Specialist to deliver accurate, compliant, and timely payroll for our clients in a high‑complexity environment. You will manage escalations, assist with audits and reconciliations, and partner with HR and Finance to ensure data integrity and service quality.

Based in Monterrey with a hybrid work model, you will handle complex payroll cycles, maintain system data, and contribute to process improvements while supporting the payroll team with best practices and

Job description

The Payroll Specialist supports accurate, compliant, and timely payroll delivery for clients by handling more complex payroll scenarios and serving as a knowledgeable resource for the payroll team. This role builds on the Payroll Specialist position by managing higher‑complexity payroll work, assisting with audits and reconciliations, and supporting issue resolution and quality review.

Key Responsibilities

• Provide advanced payroll support to clients by responding to payroll inquiries, explaining payroll results, and assisting with issue resolution in coordination with Payroll Client Managers.
• Process and support complex payrolls, including multi‑state, off‑cycle, and adjusted payrolls.
• Review payroll data for accuracy, completeness, and compliance prior to submission.
• Research and resolve more complex payroll discrepancies, historical adjustments, and corrections.
• Escalate higher‑risk issues as appropriate and support root‑cause analysis.
• Assist with payroll audits, register reviews, and compliance checks to ensure adherence to federal, state, and local payroll regulations.
• Support implementation of regulatory updates.
• Support quarterly and year‑end payroll activities, including W‑2s, 1099s, amended filings, and agency correspondence, under the direction of payroll leadership.
• Maintain accurate payroll system data, including earnings, deductions, tax configurations, and employee records.
• Assist with testing and validation related to system updates or integrations.
• Support administration and reconciliation of payroll deductions, including garnishments, retirement contributions, and benefit premiums.
• Generate and review payroll reports to identify discrepancies, trends, or issues.
• Assist in preparing client‑requested and internal payroll reports.
• Serve as a peer resource for Payroll Specialists by answering questions, sharing best practices, and supporting consistent payroll processes.
• Contribute to payroll process improvements, documentation updates, and quality controls to increase efficiency and accuracy.
• Work closely with HR, Rewards, Digital, BPI teams to support integrated client service delivery.

Core Responsibilities

Analytical, detail‑and high‑quality oriented Define and track KPIs/metrics for payroll performance, quality and controls; use findings to implement corrective actions and improvements. Drive ongoing process improvement initiatives to enhance efficiency, reduce risk and increase automation in payroll operations. Lead root‑cause analyses when issues occur, and implement permanent solutions (not just fixes). Demonstrate resilience in challenging scenarios (tight deadlines, regulatory changes, system transitions) and maintain high quality under pressure. A proactive mind with a can‑do attitude. Foster a high‑energy, collaborative, fun environment that aligns with The LEGO Group’s culture of quality and playfulness. Personal drive and initiative, excellent collaboration skills and demonstrated ability to build trust and credibility with assigned business areas or other key partners.

What’s in it for you?

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based.
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Your workplace

Your workplace will be the office, store or factory specified in this advert.

Hybrid Working

Our hybrid work model, Best of Both offers you the option of flexibility to work from home up to two days per week. Your People Leader will discuss the principles of the model, including how this option applies to your role and team. Learn more about our benefits, culture and workplace experience here.

Our Culture

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.” The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights. We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on‑line channels, not to inquire about job opportunities.

Just imagine building your dream career. Then make it real. Join the LEGO team today.