Patient Access & Scheduling Specialist

INTUGO; Región Centro; Presencial; MXN 198.000 - 237.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Christmas bonus

Food vouchers

Private medical insurance

Statutory benefits

Descripción de la vacante

INTUGO in Guadalajara, Mexico, is seeking a dedicated Contact Center Specialist to join our on-site team. You will handle inbound calls from patients, providers and healthcare consumers with professionalism and courtesy, and you will document interactions accurately in our EHR systems.

The role requires a college degree, strong verbal and written communication, and the ability to multitask across multiple computer systems. Prior healthcare or contact center experience is a plus.

Formación

• Bachelor's degree completed is required.
• Excellent verbal and written communication skills.
• Ability to multitask across multiple systems.

Responsabilidades

• Handle inbound calls from patients, providers, and healthcare consumers professionally.
• Schedule and manage appointments across partner clinics and facilities.
• Verify consumer details and document interactions in EHR systems.

Conocimientos

Verbal communication

Written communication

Multitasking

Computer systems navigation

Educación

College degree completed

Descripción del empleo

INTUGO in Guadalajara, Mexico, is seeking a dedicated Contact Center Specialist to join our on-site team. You will handle inbound calls from patients, providers and healthcare consumers with professionalism and courtesy, and you will document interactions accurately in our EHR systems.

The role requires a college degree, strong verbal and written communication, and the ability to multitask across multiple computer systems. Prior healthcare or contact center experience is a plus.