Part-Time Airport Guest Services Agent

American Airlines; Ciudad de México; Presencial; MXN 134.000 - 234.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Travel perks

Health benefits

Wellness programs

Additional benefits

Descripción de la vacante

American Airlines in Mexico City is seeking an Airport Customer Service Agent to assist flight crews and passengers with check-in, ticketing, and travel documentation. You will ensure smooth security screening and gate procedures while delivering courteous, reliable service.

The role requires a high school diploma, knowledge of Sabre, and the ability to work varied shifts, including weekends, with strong communication in English and Spanish.

Formación

• High school diploma.
• Must have working knowledge of Sabre.
• Ability to work a variety of shifts, including weekends.
• Excellent customer service, communication, and organizational skills.
• Must be able to read, write, and fluently speak and understand English and the native language.

Responsabilidades

• In charge of security screening and passenger service procedures at check-in and in the gate area.
• Provides assistance to passengers as requested or required.
• Process reservations, issue tickets and complete check-in procedures while ensuring travel document and security compliance.
• Checks baggage and informs passengers of excess baggage charges according to tariff rules.
• Able to lift and carry bags weighing up to 70 lbs.
• Ability to stand for prolonged periods.

Conocimientos

Customer service

Communication

Organizational skills

Team player

Work under pressure

Bilingual English/Spanish

Educación

High School Diploma

Herramientas

Sabre

Descripción del empleo

American Airlines in Mexico City is seeking an Airport Customer Service Agent to assist flight crews and passengers with check-in, ticketing, and travel documentation. You will ensure smooth security screening and gate procedures while delivering courteous, reliable service.

The role requires a high school diploma, knowledge of Sabre, and the ability to work varied shifts, including weekends, with strong communication in English and Spanish.