Oracle SCM Functional Consultant

Mriti InfoSystems Inc.; San Luis Potosí; On-site; MXN 250,000 - 420,000; Full time

Job summary

Mriti InfoSystems Inc. is seeking a skilled Oracle EBS SCM professional to provide functional support, analyze end-user issues, and translate requirements into effective configurations.

You will conduct testing, support UAT, and develop documentation while delivering end-user training. The role emphasizes collaboration with business and technical teams to optimize SCM processes in a production support context.

Qualifications

• Must have managed Oracle EBS Supply Chain (SCM) projects.
• Experience as Oracle EBS SCM consultant covering Purchasing, Inventory, Order Mgmt and Shipping modules.
• Primary language: Spanish; secondary language: English.

Responsibilities

• Provide functional support for Oracle EBS SCM module.
• Analyze and resolve issues reported by end-users promptly.
• Collaborate with business users to translate requirements into configurations or enhancements.
• Conduct system testing and support UAT for implementations or updates.
• Develop and maintain documentation for configurations, processes and troubleshooting guides.
• Deliver training sessions and support to end-users for effective use of Oracle EBS.
• Work with technical teams to design and implement custom solutions or integrations.
• Monitor system performance and recommend improvements to boost efficiency.
• Resolve tickets within SLA with detailed resolution notes and solutions.
• Experience on Production Support projects.

Skills

Oracle EBS SCM

Production Support

UAT Testing

Training end-users

SLA management

ServiceNow

Tools

ServiceNow

Job description

• Provide functional support for Oracle EBS Supply Chain Module.
• Analyze and resolve issues reported by end-users in a timely manner.
• Collaborate with business users to understand their requirements and translate them into system configurations or enhancements.
• Conduct system testing and support user acceptance testing (UAT) for new implementations or updates.
• Develop and maintain documentation for configurations, processes, and troubleshooting guides.
• Deliver training sessions and support to end-users to ensure effective use of Oracle EBS.
• Work closely with technical teams to design and implement custom solutions or integrations.
• Monitor system performance and recommend improvements to enhance efficiency.
• Resolve tickets within the defined SLA with detail resolution notes and solution.
• Having experience working on Production Support Project
• ServicNow Experience would be added advantage.
• Skills/JD: Should have previously managed Oracle EBS Supply Chain (SCM) projects
• - Should have prior experience as Oracle EBS Supply chain consultant (covering Purchasing, Inventory, Order mgmt.. and Shipping modules)
• - Primary language skills: Spanish; Secondary language skills: English