Oracle Scm Functional Consultant

Ctc; Estado de México; On-site; MXN 600,000 - 900,000; Full time

Job summary

Ctc seeks an experienced Oracle SCM Functional Consultant to join the AMS team in Mexico, providing production support and maintaining Oracle EBS SCM modules such as Procurement, Sourcing, Inventory, and Order Management.

Requirements include 5-7 years of hands-on experience, at least two AMS/Support projects, ITIL/SLA knowledge, and strong stakeholder communication for global support environments.

Qualifications

• 5-7 years of hands-on experience as an Oracle SCM Functional Consultant.
• Strong expertise in Procurement, Purchasing, Sourcing, Inventory, and Order Management modules.
• Must have worked on at least two Oracle AMS/Support projects.
• Good understanding of Incident, Problem, Change, and Service Request Management processes.
• Working knowledge of ITIL processes and SLA management.
• Experience handling production support, issue analysis, and root cause identification.
• Ability to independently interact with business users and customer stakeholders.

Responsibilities

• Analyze business requirements and provide functional solutions aligned with Oracle best practices.
• Prepare Functional Design Documents (FDDs), test scripts, and training materials. Support business users during testing, UAT, and production support activities.
• Coordinate with technical teams for customizations, reports, interfaces, and enhancements.
• Perform impact analysis and recommend process improvements.
• Collaborate with client stakeholders and manage support activities independently. Ensure adherence to AMS processes, SLA commitments, and incident management procedures.

Skills

Oracle SCM

Procurement

Purchasing

Sourcing

Inventory

Order Management

AMS/Support projects

ITIL

Incident handling

Client communication

Job description

Functional Consultant with 5-7 years of experience in Oracle SCM modules including Procurement, Sourcing, Inventory, and Order Management.

Job Description

• Strong functional knowledge of Oracle EBS SCM modules including Procurement, Purchasing, Sourcing, Inventory, and Order Management.
• Analyze business requirements and provide functional solutions aligned with Oracle best practices.
• Prepare Functional Design Documents (FDDs), test scripts, and training materials.
  Support business users during testing, UAT, and production support activities.
  Coordinate with technical teams for customizations, reports, interfaces, and enhancements.
• Perform impact analysis and recommend process improvements.
• Collaborate with client stakeholders and manage support activities independently.
  Ensure adherence to AMS processes, SLA commitments, and incident management procedures

Mandatory Skills

• 5-7 years of hands-on experience as an Oracle SCM Functional Consultant.
  Strong expertise in Procurement, Purchasing, Sourcing, Inventory, and Order Management modules.
• Must have worked on at least two Oracle AMS/Support projects.
• Good understanding of Incident, Problem, Change, and Service Request Management processes.
• Working knowledge of ITIL processes and SLA management.
• Experience handling production support, issue analysis, and root cause identification.
  Ability to independently interact with business users and customer stakeholders.
  Experience working in a global support environment.

Nature Of Work

The consultant will work as part of the Oracle SCM AMS team, providing production support and maintenance for Oracle EBS applications. The consultant will analyze and resolve incidents, service requests, and functional issues within agreed SLAs. The resource should independently interact with client stakeholders, participate in requirement gathering, perform impact analysis, prepare functional specifications, support testing activities, and coordinate with technical teams for issue resolution. The consultant must be capable of handling P1 and P2 incidents, participating in on-call support when required, and ensuring business continuity through timely resolution of critical issues.

Resource Like

Duration

1 year

Location

Work Timings

Should work in 8 AM to 5 PM CST.

Certifications

Oracle SCM certification and/or ITIL Foundation certification preferred.

Special Attention

NA

Education

Communication

Excellent verbal and written communication skills. Must be comfortable communicating directly with client stakeholders, leading discussions, providing status updates, and managing expectations.

Personality

Strong team player with excellent problem-solving skills, proactive attitude, ownership mindset, and ability to work independently with minimal supervision.