Oracle & Informix Production Support Specialist

1913 Accenture SC ATC Company; Ciudad de México; Vor Ort; MXN 420.000 - 620.000; Vollzeit

Zusammenfassung

Accenture is seeking a Subject Matter Expert in production support to join our global team. You will engage with multiple teams to manage incidents, ensure systems availability, and drive resolutions in line with SLAs.

You will contribute to disaster recovery planning, data retention practices, and continuous improvement of production services, collaborating across regions to deliver reliable technology solutions.

Qualifikationen

• 2+ years of experience in production support or related roles.
• Proficiency in Linux/Unix desktop management.
• Ability to collaborate with multiple teams to resolve incidents.

Aufgaben

• Ensure production systems are available and operating per SLAs.
• Drive incident and outage resolution and communication.
• Facilitate restoration of service to the production environment.
• Establish disaster recovery procedures and data retention practices.

Kenntnisse

Application Production Support

Linux/Unix Desktop Management

Ausbildung

Bachelor's Degree in relevant field of studies

Tools

IBM Informix

PostgreSQL

Oracle Java Development

Jobbeschreibung

Accenture is seeking a Subject Matter Expert in production support to join our global team. You will engage with multiple teams to manage incidents, ensure systems availability, and drive resolutions in line with SLAs.

You will contribute to disaster recovery planning, data retention practices, and continuous improvement of production services, collaborating across regions to deliver reliable technology solutions.