OPERATIONS MANAGER - MX

Pegasus Logistics Group; Chihuahua; On-site; MXN 650,000 - 900,000; Full time

Job summary

Pegasus Logistics Group is seeking a Logistics Operations Manager in Chihuahua to monitor procedures, policies, guidelines, standards, and customer requirements to ensure efficient national operations. The role supervises the Logistics Operations department and fosters the professional and disciplinary development of the team.

Responsibilities include implementing operation processes, monitoring monthly KPIs, training personnel, ensuring quality compliance, conducting staff evaluations, and

Qualifications

• 3 years of related experience
• Bachelor’s Degree in Customs Administration, Business Administration, International Trade, or Industrial/Logistics Engineering
• Proficient in Microsoft Office applications
• Proficiency in English, including the ability to speak, read, write, and comprehend English, is required for this position

Responsibilities

• Implementation of operation processes, policies, guidelines, and standards that ensure operational efficiency
• Regulate, monitor, and control the operation through monthly key performance indicators, focused on continuous improvement
• Provide direct support to the Managing Director, Mexico, and the Managing Director, LATAM
• Train and qualify the personnel involved in the operation (Operatives and Supervisors)
• Work under the parameters and standards of quality, legislation, and compliance of the company and the country
• Promote the personal and professional development of the department, as well as carry out performance evaluations
• Recognize achievements and good performance of the staff in charge
• Preparation and involvement with sales/customer for the SOP’s
• Conduct regular meetings in conjunction with the Sales Department and follow-up calls with customers
• Develop presentations of QRR for key accounts
• Evaluate, negotiate, and improve rates with the company’s suppliers
• Comply with the requirements of the company’s Quality Management System

Skills

English proficiency

Education

Bachelor's Degree in Customs Administration

Bachelor's Degree in Business Administration

Bachelor's Degree in International Trade

Bachelor's Degree in Industrial/Logistics Engineering

Tools

Microsoft Office

Job description

Job Profile Summary:

This position is responsible for monitoring and ensuring the execution of procedures, policies, guidelines, standards, and customer requirements to ensure the efficiency and productivity of national operations. As well as supervising the Logistics Operations department and ensuring the professional, personal, and disciplinary development of the team in charge.

Major Duties and Responsibilities:

• Implementation of operation processes, policies, guidelines, and standards that ensure operational efficiency
• Regulate, monitor, and control the operation through monthly key performance indicators, focused on continuous improvement both internally and externally (customers and suppliers)
• Provide direct support to the Managing Director, Mexico, and the Managing Director, LATAM
• Train and qualify the personnel involved in the operation (Operatives and Supervisors)
• Work under the parameters and standards of quality, legislation, and compliance of the company and the country
• Promote the personal and professional development of the department, as well as carry out performance evaluations
• Recognize achievements and good performance of the staff in charge
• Preparation and involvement with sales/customer for the SOP’s
• Conduct regular meetings in conjunction with the Sales Department and follow-up calls with customers
• Develop presentations of QRR for key accounts
• Evaluate, negotiate, and improve rates with the company’s suppliers
• Comply with the requirements of the company’s Quality Management System

Required Skills, Experience, and Education:

• 3 years of related experience
• Bachelor’s Degree in Customs Administration, Business Administration, International Trade, or Industrial/Logistics Engineering
• Proficient in Microsoft Office applications
• Proficiency in English, including the ability to speak, read, write, and comprehend English, is required for this position

Desired Skills, Experience, and Education:

• Pricing/Solutions knowledge
• Knowledge of Customs formalities -Tic@
• Advance knowledge in the consolidation of air and ocean cargo operations.
• Customs legislation knowledge
• Basic cargo certification
• Handling of dangerous goods - DG certification
• Management systems basic knowledge
• Knowledge in Logistics Market
• Effective communication with internal and external customers
• Decision-making capacity
• Work under pressure
• Negotiation ability

Physical Requirements:

• Remain in a stationary/seated position for an extended period
• Regularly required to operate a computer, telephone, keyboard, and other office machinery
• Specific vision abilities required by this job include close vision requirements due to computer work
• The ability to hear, understand, and distinguish speech and/or other sounds

Pegasus Logistics Group is breaking the mold and we want employees as passionate and diverse as we are.

Pegasus Logistics Group is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.