Operations Manager, Amazon Operations

Amazon Inc.; Ciudad de México; On-site; MXN 900,000 - 1,800,000; Full time

Job summary

Amazon Operations in Mexico City is seeking an Operations Manager to lead fast-paced, customer-focused fulfillment activities. The role emphasizes developing teams, driving productivity, ensuring safety, and delivering on service commitments across the operations network.

The ideal candidate will bring extensive operational leadership experience, a track record of managing people and performance, and fluency in English to coordinate with global teams.

Qualifications

• Bachelor’s degree or equivalent.
• 3+ years in people and performance management.
• 7+ years of operational experience.
• Flexible schedule including nights, weekends, or holidays.
• Fluent in English (reading, writing, speaking).

Skills

People management

Operational experience

English fluency

Education

Bachelor's degree

Job description

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Operations Manager, Amazon Operations

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Amazon Operations

Operations is at the heart of Amazon business. We are known for our speed, accuracy and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, you’ll come in to help us exceed productivity goals and deliver against our customer promises. Our scale is expansive and our presence is growing. Our goal is simple: to offer the world’s greatest selection of products and services with the world’s best customer experience.

#Amazonmexico

Basic Qualifications

• Bachelor's degree or equivalent
• 3+ years of employee and performance management experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Speak, write, and read fluently in English
• 7+ years of operational experience

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.