The Operations Manager is responsible for leading manufacturing operations across multiple value streams to achieve safety, quality, delivery, cost, and people development objectives. This role drives operational excellence by developing value stream leadership, aligning business strategy, improving profitability, standardizing best practices, and leading continuous improvement initiatives that strengthen customer satisfaction and overall business performance.
Essential Functions
- Lead and manage manufacturing operations across multiple value streams to deliver strong performance in safety, quality, delivery, cost, and employee engagement.
- Develop and execute short-term and long-term operational strategies for capacity, staffing, budgets, equipment, and financial performance.
- Partner with General Manager, Engineering, and other cross-functional teams to align site operations with overall business strategy.
- Drive P&L performance by managing key performance indicators, analyzing financial results, and implementing cost-effective strategies to improve profitability.
- Build strong, collaborative relationships across sites by sharing best practices, balancing workloads, and standardizing processes where appropriate.
- Lead and develop site leadership teams through coaching, mentoring, accountability, and succession planning.
- Promote a culture of trust, respect, teamwork, and inclusion while establishing clear expectations and holding teams accountable for results.
- Champion Lean Manufacturing and Continuous Improvement efforts to improve safety, quality, throughput, efficiency, and overall operational performance.
- Provide leadership for problem solving and root cause analysis to resolve operational issues quickly and effectively.
- Ensure effective communication of company goals, policies, procedures, performance results, customer feedback, and improvement priorities across all locations.
- Partner with Engineering and commercial teams to support new product introductions, process improvements, and implementation of technologies that improve manufacturing performance.
- Maintain discipline in shop floor organization, visual management, and workplace cleanliness.
- Ensure compliance with company policies and all applicable safety, environmental, and regulatory requirements.
- Support new employees onboarding and foster a culture that welcomes new team members and values diversity.
- Perform other duties as assigned.
Skills and Abilities
- Strong leadership, coaching, communication, interpersonal, and team development skills.
- Demonstrated ability to lead in a multi-site manufacturing environment.
- Thorough knowledge of Lean Manufacturing, Continuous Improvement, and structured problem-solving methods.
- Strong business acumen with working knowledge of budgets, financial statements, capital planning, and performance metrics.
- Ability to influence, adapt, and lead effectively through change.
- Highly organized with the ability to manage multiple priorities with urgency and discipline.
- Working knowledge of production scheduling, material flow, shop floor control, inventory control, and project management systems.
- Excellent collaboration skills with the ability to work effectively across operations, engineering, maintenance, and commercial functions.
Qualifications – Education & Experience
- Bachelor’s degree in engineering, business, or a related field required.
- Minimum of 10 years of manufacturing leadership experience, including responsibility for operational performance, employee development, financial results, and continuous improvement.
- Previous multi-site or multi-plant leadership experience preferred.
- Experience leading cross-functional teams and implementing strategic initiatives in a manufacturing environment.
- Ability to travel approximately 25% of the time.
Physical Demands/Environmental Factors
Must be willing to consistently work on the shop floor to build teamwork, support employees, participate in continuous improvement events, and help meet production schedules across multiple locations.