Operations Generalist

Overview AI; Región Centro; Presencial; MXN 420.000 - 540.000; Jornada completa

Descripción de la vacante

Overview AI is expanding into Mexico and seeks an Operations Generalist to establish and run the ground operations in Guadalajara. You will create the office, inventory hub, and shipping processes from scratch, including setting up vendors, a listing of SOPs, and onboarding future hires.

You’ll handle receiving shipments, tracking inventory, and preparing devices for dispatch, while building customs and freight workflows and coordinating with brokers and forwarders.

Formación

• 5+ years in operations, logistics, warehouse, or supply chain.
• Experience building processes in startups or fast-growing teams.

Responsabilidades

• Set up Guadalajara office and inventory space: internet, security, vendors, operations.
• Receive shipments, track inventory, and prep devices for shipment.
• Build customs and freight processes and manage brokers/forwarders.
• Set up inventory system (Cin7) and maintain accuracy daily.
• Collaborate with Finance and Sales on invoices, forecasting, and shipment confirmations.
• Onboard new Mexico-based hires as the team grows.
• Write SOPs for how work should be done.

Conocimientos

Operations management

Inventory control

Logistics coordination

Vendor management

Bilingual English/Spanish

Herramientas

Cin7

Descripción del empleo

Operations Generalist Mexico
Guadalajara, Jalisco (onsite)
We're hiring our first operations person in Mexico. This is a build-it-yourself role.
Overview AI is expanding into Mexico, and we need someone on the ground in Guadalajara to set up everything from scratch: the office, the inventory hub, the shipping process, the vendor relationships. There's no existing team to inherit, no established playbook to follow. You'll create it.
Some weeks you'll be untangling a customs delay. Other weeks you'll be packing boxes, configuring devices, or setting up shelving in a new warehouse. That's the job.
What You'll Actually Do

• Get our first Guadalajara office and inventory space up and running: internet, security, vendors, the works
• Receive shipments, track inventory, and personally prep and pack devices before they go out the door
• Build our customs and freight process from scratch, and manage the brokers and forwarders directly
• Set up our inventory system (Cin7) and keep it accurate day to day
• Work directly with Finance and Sales on invoices, order forecasting, shipment confirmations
• Help onboard new Mexico-based hires as the team grows
• Write the SOPs that don't exist yet, because you're the one figuring out how the work should be done
• Jump into whatever's broken that week, even if it's not \"your job\"

You're a Fit If You

• Have 5+ years in operations, logistics, warehouse, or supply chain. Ideally at a startup, small company, or fast-growing team where you wore multiple hats
• Have actually done the work (packed boxes, tracked inventory, coordinated shipments)
• Like ambiguity more than you like a clear org chart
• Are comfortable being the only ops person for a while
• Speak and write fluently in English and Spanish
• Live in or near Guadalajara and can be onsite regularly

Bonus Points For

• Experience with Cin7 or similar inventory/ERP tools
• Imports, customs, or cross-border freight experience
• Having set up an office, warehouse, or new market from zero
• Background in hardware, industrial tech, robotics, or IoT

This is not the role for you if you're looking to manage a team, inherit mature systems, or work from an established playbook. This role is for someone who'd rather build the plane while flying it.