Operador De Redes

Dhl; Cuautitlán Izcalli; Remote; Confidencial; Full time

Benefits offered by this job

Fully remote

Competitive salary

Health benefits

Job summary

DHL está buscando un Ingeniero de Operaciones de Red para un entorno de trabajo remoto, responsable de asegurar la disponibilidad, el rendimiento y la seguridad de la red. Se trabajará en un equipo distribuido y se exigirá proactividad y buenas habilidades de comunicación.

Se valorará experiencia con herramientas de monitorización y conocimiento de TCP/IP y enrutamiento (BGP/OSPF). Vacante remota con posibilidad de colaboración internacional y desarrollo profesional continuo.

Qualifications

• Formación universitaria o técnica en CS/IT/ingeniería relacionada.
• Experiencia mínima de 3 años en operaciones de red o similar.
• Conocimientos sólidos de TCP/IP y en protocolos de enrutamiento.
• Experiencia con herramientas de monitorización de red.

Responsibilities

• Monitorizar 24/7 dispositivos y servicios de red.
• Responder a incidentes y incidentes de rendimiento.
• Ejecutar cambios y mantenimientos planificados.
• Colaborar con equipos de ingeniería y seguridad.

Skills

TCP/IP

BGP/OSPF

Network monitoring

Troubleshooting

Remote work

Education

Titulación en Informática/Telecomunicaciones/Ingeniería

Tools

Zabbix

SolarWinds

Nagios

Job description

About the Role Our client, a premier telecommunications provider, is actively seeking a dedicated and experienced Ingeniero de Operaciones de Red to join their fully remote team. This role is essential for ensuring the continuous availability, performance, and security of our client's extensive network infrastructure. You will be responsible for monitoring network operations, responding to incidents, performing routine maintenance, and implementing changes to optimize network performance. This is an ideal opportunity for a skilled professional seeking a remote-first work environment where they can make a significant impact on network stability and contribute to the seamless delivery of telecommunication services. The role requires a high degree of self-discipline, proactivity, and excellent communication skills to thrive in a distributed team setting. Key Responsibilities

• 24/7 monitoring of network devices and services using advanced network management tools.
• Promptly identify, diagnose, and resolve network incidents and performance issues.
• Execute planned network changes and maintenance activities according to established procedures.
• Collaborate with other network teams (engineering, security) to address complex issues and implement solutions.
• Maintain accurate network documentation, including configurations, topology, and incident logs.
• Participate in on-call rotation for emergency network support.
• Develop and refine operational procedures to improve efficiency and reliability.
• Perform root cause analysis for recurring network problems.
• Ensure adherence to network security policies and best practices.
• Contribute to capacity planning and network performance tuning efforts.

Requirements

• Associate\'s or Bachelor\'s degree in Computer Science, Information Technology, Engineering, or a related field.
• Minimum of 3 years of experience in network operations or a similar role.
• Solid understanding of networking concepts (TCP/IP, routing protocols like BGP/OSPF, switching).
• Experience with network monitoring tools (e.g., Zabbix, SolarWinds, Nagios).
• Familiarity with network hardware from various vendors.
• Strong troubleshooting and problem-solving skills, with a methodical approach.
• Excellent communication and collaboration skills, essential for remote work.
• Ability to work independently, manage time effectively, and prioritize tasks.
• Experience working in a remote or distributed team environment is a plus.
• Proficiency in Spanish; English language skills are beneficial for documentation and team communication.

Benefits

• Fully remote work position offering flexibility and work-life balance.
• Competitive salary and performance incentives.
• Comprehensive health and wellness benefits.
• Opportunities for continuous learning and professional development.
• Exposure to a wide range of network technologies and environments.
• Supportive and collaborative remote team culture.