Field Services Technician: Desktop & Printer Support

NTT DATA North America; Acayucan; Presencial; MXN 100.000 - 167.000; Jornada completa

Descripción de la vacante

NTT DATA North America is seeking a Field Services Technician to join our team in Acayucan, Veracruz (MX-VER), Mexico. You will perform basic configuration of desktops, notebooks, and printers, and may assist with simple hardware replacements. Travel may be required to support client sites.

We value strong customer service and basic knowledge of Windows operating systems to provide timely IT support. NTT DATA is a Global Top Employer, supporting colleagues across locations while offering

Formación

• Performs basic configuration of desktops, notebooks, and printers.
• Assists with simple parts replacement and repair on desktops/notebooks/printers.
• Travel may be required.
• Basic knowledge of Windows operating systems.
• Basic client service skills.

Responsabilidades

• Configure desktop, notebook, and printer devices.
• Provide on-site or remote support as required.
• Assist with hardware replacements when needed.

Conocimientos

Windows basics

Client service skills

Herramientas

Desktop hardware

Notebook hardware

Printer hardware

Descripción del empleo

NTT DATA North America is seeking a Field Services Technician to join our team in Acayucan, Veracruz (MX-VER), Mexico. You will perform basic configuration of desktops, notebooks, and printers, and may assist with simple hardware replacements. Travel may be required to support client sites.

We value strong customer service and basic knowledge of Windows operating systems to provide timely IT support. NTT DATA is a Global Top Employer, supporting colleagues across locations while offering