Field Service Technician - On-Site IT Support

NTT America, Inc.; Toluca; Presencial; MXN 223.000 - 357.000; Jornada completa

Descripción de la vacante

NTT DATA is seeking a Field Services Technician to join our team in Toluca, Mexico. This on-site role in Col. San Pedro Totoltepec requires basic configuration of desktop, notebook, and printers, with potential simple repairs and travel to client sites.

Candidates should have basic Windows knowledge and basic client service skills to deliver efficient onsite support for our customers in Toluca. Flexible to travel as needed and locally based in Toluca, MX.

Formación

• Performs basic configuration of desktop / notebook / printers.
• May assist with simple parts replacement and repair on desktops /notebooks/printers.
• Travel may be required.
• Basic knowledge of Windows operating.
• Basic client service skills.

Responsabilidades

• Set up and configure desktops, notebooks and printers at client sites.
• Assist with basic hardware replacement and repairs as needed.
• Provide on-site support in Toluca, Mexico as required.

Conocimientos

Windows basics

Client service

Hardware configuration

Descripción del empleo

NTT DATA is seeking a Field Services Technician to join our team in Toluca, Mexico. This on-site role in Col. San Pedro Totoltepec requires basic configuration of desktop, notebook, and printers, with potential simple repairs and travel to client sites.

Candidates should have basic Windows knowledge and basic client service skills to deliver efficient onsite support for our customers in Toluca. Flexible to travel as needed and locally based in Toluca, MX.