Observability Platform Specialist

Pyramid Consulting, Inc; México; Remote; MXN 900,000 - 1,300,000; Full time

Benefits offered by this job

Global networks and community

Internal academies, certifications &-m

Well-being hub

Job summary

Pyramid Consulting, Inc is seeking an Observability Platform Specialist to design, deploy, and optimize Dynatrace-based observability across hybrid and multi-cloud environments. You will work with Development, Infra, Cloud, SRE, and Ops teams to embed practices throughout the SDLC and drive platform governance and cost optimization.

The role emphasizes automation, Davis AI, and scalable monitoring solutions to support business objectives in a remote-friendly, global setting.

Qualifications

• Expertise in enterprise observability and monitoring.
• Experience with Dynatrace SaaS in hybrid/multi-cloud.
• Ability to design and optimize observability solutions.

Responsibilities

• Design, deploy, and administer Dynatrace SaaS across hybrid clouds.
• Configure OneAgent, ActiveGate, dashboards, and Davis AI.
• Develop and optimize DQL queries and dashboards.
• Monitor adoption, efficiency, and cost optimization.
• Integrate Dynatrace with CI/CD, Jira, and other platforms.
• Embed observability into the SDLC with cross-team collaboration.

Skills

Observability platforms

Dynatrace

Distributed tracing

Cloud-native monitoring

APM

Data-driven mindset

Tools

OpenTelemetry

CI/CD integration

Job description

Observability Platform Specialist (Dynatrace)

Choosing Client means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

As an Observability Platform Specialist, you will serve as the subject matter expert for enterprise observability, driving monitoring, performance engineering, and reliability initiatives across cloud and on-premises environments. You will design, implement, and continuously optimize Dynatrace-based observability solutions that provide actionable insights into applications, infrastructure, and business services.

In this role, you will work closely with Development, Infrastructure, Cloud, SRE, and Operations teams to embed observability practices throughout the software development lifecycle. You will also play a key role in platform governance, cost optimization, automation, and operational excellence, ensuring scalable and efficient monitoring solutions that support business objectives.

Responsibilities & Scope

• Design, deploy, and administer Dynatrace SaaS across hybrid and multi-cloud environments.
• Configure and manage OneAgent, ActiveGate, dashboards, alerting profiles, and Davis AI capabilities.
• Develop and optimize DQL queries, dashboards, and observability standards aligned with technical and business KPIs.
• Monitor platform adoption, query efficiency, and DDU consumption while driving cost optimization initiatives.
• Implement and govern metrics, logs, traces, and OpenTelemetry integrations.
• Partner with Development, QA, Infrastructure, and SRE teams to embed observability into the SDLC.
• Support incident response and root cause analysis through distributed tracing and performance analytics.
• Integrate Dynatrace with CI/CD pipelines, Client, Jira, and other enterprise platforms.
• Define and enforce onboarding standards, tagging strategies, access controls, and platform governance.
• Deliver reporting and insights on platform health, reliability metrics, and observability maturity.

Your Profile

• Demonstrates strong expertise in observability platforms, application performance monitoring, distributed tracing, and cloud-native monitoring, delivering actionable insights across complex environments.
• Applies a data-driven and analytical mindset, proactively identifying performance bottlenecks, reliability risks, and optimization opportunities.
• Collaborates effectively with development, SRE, cloud, infrastructure, and business teams, fostering alignment and driving operational excellence.
• Takes ownership of platform governance, monitoring standards, automation, and cost optimization, ensuring scalable and sustainable observability practices.
• Embraces continuous learning, innovation, and reliability engineering principles, leveraging modern observability technologies to enhance system performance and business outcomes.

What you’ll love

• Join global employee networks that promote engagement, development, and belonging.
• Access continuous learning through internal academies, certifications, and mentorship.
• Well-being hub and different wellbeing initiatives

Need to know

Flexible Schedules: We support flexible working hours to accommodate different lifestyles, time zones, and family responsibilities.

Career Development in Spanish & English: Training, certifications, and mentorship programs available in both languages to support bilingual growth.