Network Engineer

Qualcomm; Ciudad de México; On-site; MXN 420,000 - 620,000; Full time

Job summary

Qualcomm Intl Inc., Mexico Branch Office seeks a Network Engineer to operate and optimize our enterprise LAN and Wi‑Fi infrastructure across multiple sites. You will troubleshoot, upgrade, and maintain routing/switching platforms while coordinating with teams in India and San Diego to enforce standards.

The ideal candidate has 3–5 years of hands-on enterprise network experience, strong English, and in‑person work in Mexico City five days a week.

Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or related field.
• 1+ year of IT-related work experience with a Bachelor's degree in a non-technical field.
• 3+ years of IT-related work experience with a High school diploma or equivalent.
• 3–5 years of hands-on experience in enterprise network operations.
• Strong English communication for global collaboration.

Responsibilities

• Operate, monitor, and troubleshoot enterprise LAN and Wi‑Fi infrastructure across Qualcomm sites.
• Perform configuration changes, firmware upgrades, and maintenance on routing and switching platforms.
• Respond to network incidents, perform root-cause analysis, and drive resolution with SLAs.
• Execute standard change requests following procedures and change management.
• Collaborate with India ops on shift handoffs and shared queues.
• Partner with San Diego team to implement network designs and standards.
• Maintain accurate network documentation including topology and inventories.

Skills

Network operations

Layer 2/3 protocols

Wi-Fi networking

English communication

On-site work Mexico City

Education

Bachelor's degree in Computer Science/Engineering/IS

IT experience with non-technical Bachelor's

High school diploma with IT experience

Tools

SolarWinds

Cisco DNA Center

Ansible

Python scripting

Job description

Company:

Qualcomm Intl Inc., Mexico Branch Office

Job Area:

Information Technology Group, Information Technology Group > IT Engineering

General Summary:

About the Role

Join Qualcomm — the company powering the technologies that are transforming how the world connects, computes, and communicates. As a Network Engineer on our IT team, you'll operate the backbone infrastructure behind one of the most innovative semiconductor companies on the planet. From enabling seamless connectivity across global campuses to supporting the data centers that fuel breakthrough research in 5G, AI, and next‑generation computing, your work will directly impact the speed and reliability of everything Qualcomm builds. You'll be part of a newly established Mexico City operations team, collaborating shoulder‑to‑shoulder with engineers in India and San Diego as part of a truly global, follow‑the‑sun operation. This is more than a network engineering role — it's your chance to grow your career at a Fortune 500 technology leader, work with cutting‑edge infrastructure at enterprise scale, and help shape a brand‑new team from the ground up.

Key Responsibilities

• Operate, monitor, and troubleshoot enterprise LAN and Wi-Fi infrastructure across Qualcomm sites
• Perform configuration changes, firmware upgrades, and maintenance activities on routing and switching platforms
• Respond to network incidents, perform root‑cause analysis, and drive resolution within established SLAs
• Execute standard change requests following established operational procedures and change management processes
• Collaborate with the India operations team on shift handoffs, shared ticket queues, and operational continuity
• Partner with the architecture and design team in San Diego to implement approved network designs and standards
• Maintain accurate network documentation including topology diagrams, asset inventories, and configuration baselines
• Contribute to continuous improvement of operational processes, runbooks, and automation efforts

Required Qualifications

• 3–5 years of hands‑on experience in enterprise network operations
• Strong working knowledge of Layer 2/Layer 3 networking protocols (STP, VLAN, OSPF, BGP, EIGRP)
• Experience operating and troubleshooting enterprise wireless (Wi‑Fi) infrastructure
• Familiarity with network monitoring and management tools (e.g., SolarWinds, Cisco DNA Center, or similar)
• Experience with Cisco routing and switching platforms (Catalyst, Nexus, or equivalent)
• Strong English communication skills — written and verbal — required for daily collaboration with global teams
• Ability to work on‑site in Mexico City 5 days per week

Preferred Qualifications

• Cisco CCNA or CCNP certification
• Experience working in a global, follow‑the‑sun operations model
• Familiarity with network automation tools (Ansible, Python scripting)
• ITIL Foundation or experience working within ITIL‑based service management frameworks

Minimum Qualifications:

• Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or related field.
• 1+ year of IT‑related work experience with a Bachelor's degree in a non‑technical field (e.g., Business, Humanities, Marketing), or related field.
• 3+ years of IT‑related work experience with a High school diploma or equivalent.

Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e‑mail [e-mail] or call Qualcomm's toll‑free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

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If you would like more information about this role, please contact Qualcomm Careers.