Mx Operations Manager - Intra-Us Ltl Leader

Bluegrace Logistics; Región Centro; On-site; MXN 480,000 - 640,000; Full time

Job summary

Amazon Transportation Operations is seeking a TOM Area Manager to oversee yard operations across multiple facilities in Mexico. The role emphasizes safety, quality, and productivity while coordinating with site leadership and Transportation Network to improve overall customer experience.

You will lead a team, plan yard capacity, and drive process improvements using Lean methods. Fluency in English and 5+ years of relevant experience are expected.

Qualifications

• Bachelor's degree or equivalent or 2+ years Amazon experience.
• 2+ years of employee and performance management.
• Fluent in English; able to take direction in English.

Responsibilities

• Lead and supervise a team focused on yard operations, aligning FC operation with transportation execution.
• Plan and manage yard capacity and trailer pool for designated site.
• Carry out supervisory responsibilities in accordance with the organization's policies and procedures.
• Drive high safety standards for all yard operations, ensuring safe work environment for Amazon and non‑Amazon workers.
• Audit and ensure compliance to all standard work, Workplace Health and Safety (WHS) and environmental regulations.
• Meet and exceed operational goals.
• Own area performance metrics and communicate them to TOM and site leadership

Skills

People management

Leadership

Operations optimization

English fluency

Education

Bachelor's degree or equivalent

Job description

TOM Area Manager, Transportation Operations Manager

Description
At Amazon, we're working to be the most customer‑centric company on earth. To get there, we need exceptionally talented, bright, and dependable people. Amazon is seeking Transportation Area Managers to work throughout the country. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.
Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department. Key responsibilities include:

• Collaborate with site leadership on quality and Customer Experience metrics, including the root cause analysis of problem areas
• Streamline logistics in the operation through the implementation of standard work and team leadership
• Support and commit to all safety programs and OSHA compliance to ensure a safe work environment for all associates
• Proactively identify and lead process improvement initiatives and Lean tools

Key job responsibilities
Transportation Operations Management (TOM) oversees trailer yard operations at 13 Fulfillment Centers (FC), 3 Sort Centers (SC) and 1 Cross Dock (IXD) across Mexico, ensuring yard safety, efficient trailer movement, and guard shack operations management. TOM is the main focal point between Site Operations and Transportation Network. TOM is part of Amazon Transportation Services (ATS), a high‑powered dynamic team shaping the middle‑mile transportation execution and developing innovative transportation management concepts to improve and enhance the ATS Network to ultimately drive the best customer experience in a reliable and cost‑efficient manner, every time.
Key job responsibilities

• Lead and supervise a team focused on yard operations, aligning Fulfillment Center operation with transportation execution.
• Plan and manage yard capacity and trailer pool for designated site.
• Carry out supervisory responsibilities in accordance with the organization's policies and procedures.
• Drive high safety standards for all yard operations, ensuring safe work environment for Amazon and non‑Amazon workers.
• Audit and ensure compliance to all standard work, Workplace Health and Safety (WHS) and environmental regulations.
• Meet and exceed operational goals.
• Own area performance metrics and communicate them to TOM and site leadership

A day in the life
Every morning, the day start with a review of site key transportation metrics - the lifeblood of our operations: Safety Yard Events and On Time Departure (OTD). OTD, the critical measure of how efficiently we're moving packages through our network. After that you will be ready to go into the Gemba Walk and Daily Dive Deep Meetings in your site.
As a TAM professional, you'll play a pivotal role in driving Amazon's logistics evolution - shaping the way goods move, empowering our people, and delivering exceptional experiences for our customers.
Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.
Basic Qualifications

• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• 2+ years of employee and performance management experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• 5+ years of relevant professional experience
• Speak, write, and read fluently in English, and have the ability to take direction in English

Preferred Qualifications

• 3+ years of performance metrics, process improvement or lean techniques experience
• Bachelor's degree in business, engineering, operations, supply chain, transportation logistics

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