Multinational Issuing Office Analyst

AIG SEGUROS MEXICO S.A. DE C.V.; Ciudad de México; Presencial; MXN 450.000 - 650.000; Jornada completa

Descripción de la vacante

AIG Multinational is seeking a Multinational Issuing Office Analyst to analyze information for issuing policies, endorsements, and certificates. You will interact with clients and brokers, ensuring AML compliance and coordinating with internal teams to issue or renew policies across diverse products.

The role requires a Bachelor's in international business, advanced English, and experience in insurance or financial services.

Formación

• Bachelor’s degree in international business or related field.
• Advanced English language proficiency for meetings with other countries.
• Experience in Insurance or Financial Services in a client-facing role.
• Strong written and verbal communication and interpersonal skills.

Responsabilidades

• Analyze information necessary to issue policies, endorsements, and certificates.
• Request client/broker information to issue documents and comply with AML laws.
• Drive the process to issue/renew policies for various products and clients.
• Develop relationships with brokers and coordinate with internal teams as needed.
• Analyze and negotiate handling fees based on history of claims and support level.
• Help the team achieve KPIs and advance Multinational initiatives.

Conocimientos

English proficiency

Business English

Negotiation skills

Analytical skills

Customer service

Communication skills

Ownership

Accountability

Educación

Bachelor's degree in international business

Herramientas

MS Outlook

Excel

Word

Descripción del empleo

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. At AIG, we protect our clients against uncertainty and risk and provide the confidence for tomorrow’s opportunities. Join us as a Multinational Issuing Office Analyst to grow your skills and experience as a valued member of the team. Make your mark in Multinational.

AIG Multinational is an exciting business area within AIG that designs, implements and services bespoke multinational insurance solutions for our global customers, empowering our clients and broker partners to navigate complex cross-border risks with confidence and consistency. AIG Multinational professionals have the diverse skills and expertise necessary to deliver customized, compliant and seamless solutions that support our clients’ risk management objectives. You can work alongside a dynamic, multi-disciplinary team to explore and deliver new solutions to meet our customers’ global insurance needs.

How you will create an impact

• The position will be responsible for analyzing the information necessary to issue policies, endorsements, and certificates.
• Also, to request clients/brokers information to proceed with issuance of documents and comply with local regulations for Anti-Money laundering laws.
• Driving the process to issue/renew policies from a variety of products and clients.
• Developing relationships with brokers assigned and being the link between the external client and internal areas as needed.
• Analyzing and negotiating increase of handling fees based on history of claims, level of support required, etc.
• Helping the team to accomplish the KPIs and ultimately, by taking ownership to take Multinational to the next level.

What you’ll need to succeed

• Bachelor’s degree is required; preferably in international business or related fields.
• Advanced English language proficiency (participates in meetings with other countries), including speaking, reading, and writing.
• Fluency in English at a Business level is required.
• Previous work experience in Insurance or Financial Services in a client & broker facing role highly desired.
• Experience communicating directly with external parties, including large and/or multinational corporations.
• Demonstrated sense of ownership and accountability.
• Strong written & verbal communication and interpersonal skills.
• Collaborative approach & ability to adapt to a changing environment.
• Ability to handle multiple priorities and meet deadlines / SLAs.
• Commercial acumen with negotiation skills.
• Strong analytical and customer service skills.
• Computer literacy required: IT packages, MS Outlook, Excel, Word.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you.

• Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [e-mail].

Functional Area: UW - Underwriting

AIG SEGUROS MEXICO S.A. DE C.V. As a global risk leader with deep industry expertise and innovative solutions to smartly manage risk, AIG enables our clients’ growth in ways they never thought possible. We also do the same for our colleagues, because we know our people are our greatest strength – the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Additional information about AIG can be found at www.aig.com | YouTube | Instagram| LinkedIn.