Multi-Site IT & OT Infrastructure Lead

Kauffman Engineering, LLC.; Reynosa; Hybrid; MXN 1,200,000 - 2,400,000; Full time

Job summary

Kauffman Engineering, LLC. is seeking a senior IT Infrastructure leader to own multi-site networks, private cloud, and plant-floor connectivity across US and Mexico sites.

You will lead onboarding, ensure in-house operations before MSP offboarding, and partner with Cybersecurity to support ERP and MES analytics projects. The role requires 7+ years in IT infrastructure with 3+ years supervising teams; bilingual English/Spanish; and experience with MSP transitions, Azure, and on-prem workloads.

Qualifications

• 7+ years in IT infrastructure, including 3+ years supervising technical teams.
• Multi-site manufacturing experience; US–Mexico operations preferred.
• Bilingual: English and Spanish required.
• Experience transitioning MSP operations in-house and leading ITSM migrations.

Responsibilities

• Lead MSP transition to in-house ITSM; replace MSP tools with Intune, RMM, and DRaaS by specified deadlines.
• Oversee Tier 1–3 service desk across all sites; publish weekly SLA, MTTA, and MTTR metrics.
• Manage network, cloud, and core infrastructure including Azure workloads and on-premise servers.
• Align security with Cybersecurity standards; oversee backups, patching, and DR tests.
• Lead asset lifecycle management and vendor negotiations; maintain diagrams and runbooks.

Skills

IT Infrastructure

Team Leadership

Multi-site Ops

US-Mexico Operations

Bilingual EN/ES

MS & Cloud Knowledge

Strategic Planning

Education

Bachelor’s in Computer Engineering / IT / CS

Tools

Cisco Meraki

SD-WAN

VMware/Hyper-V

Azure

Intune/Autopilot

Microsoft 365/Entra ID

Job description

Kauffman Engineering, LLC. is seeking a senior IT Infrastructure leader to own multi-site networks, private cloud, and plant-floor connectivity across US and Mexico sites.

You will lead onboarding, ensure in-house operations before MSP offboarding, and partner with Cybersecurity to support ERP and MES analytics projects. The role requires 7+ years in IT infrastructure with 3+ years supervising teams; bilingual English/Spanish; and experience with MSP transitions, Azure, and on-prem workloads.