Mexico City IT BA II: Drive Campaigns & Process Improvements

Citigroup Inc.; Ciudad de México; Sur place; MXN 420 000 - 540 000; Plein temps

Résumé du poste

Citigroup Inc. is seeking an IT Business Analyst 2 in Mexico City to liaise between business users and technology teams. The role supports campaigns and operational initiatives, focusing on requirements, testing, and risk management to protect clients and the firm.

Ideal candidates have 0-2 years of experience, strong data analysis skills, and proficiency with SQL, Excel, and agile methodologies. Collaborate with business, technology, and operations to ensure successful deployments.

Qualifications

• Bachelor's degree or equivalent experience.
• 0-2 years of relevant experience.
• Experience in re-engineering, data analysis and project management support.
• Knowledge of business systems and industry standards.
• Demonstrated data analysis and intermediate/advanced Microsoft Office Suite skills.

Responsabilités

• Formulate and define systems scope and project objectives through research activities.
• Analyze business client needs and document requirements by utilizing business analysis procedures and concepts.
• Assess applicability of previous or similar experiences and evaluate options under circumstances not covered by procedures or precedents.
• Identify risk and consider business implications of the application of technology to the current business environment.
• Create and prepare reports, metrics and presentations.
• Work as a team to accomplish objectives and define and make recommendations for enhancements.
• Participate in validation and testing activities to identify system problems and perform other duties as assigned.
• Appropriately assess risk when business decisions are made, driving compliance with applicable laws and regulations.

Connaissances

Data analysis

Interpersonal skills

Written communication

Project management support

Business analysis

Formation

Bachelor's degree

Outils

SQL

Microsoft Excel

Jira

Confluence

ServiceNow

Description du poste

Citigroup Inc. is seeking an IT Business Analyst 2 in Mexico City to liaise between business users and technology teams. The role supports campaigns and operational initiatives, focusing on requirements, testing, and risk management to protect clients and the firm.

Ideal candidates have 0-2 years of experience, strong data analysis skills, and proficiency with SQL, Excel, and agile methodologies. Collaborate with business, technology, and operations to ensure successful deployments.