MetOptima Implementation Engineer

Draslovka Holding Company; México; Presencial; MXN 751,000 - 1,315,000; Jornada completa

Descripción de la vacante

An innovation leader in cyanide-based chemistry seeks a MetOptima Implementation Engineer to manage the deployment of solutions at customer sites in Mexico. This role demands expertise in chemical or metallurgical engineering, along with strong problem-solving and communication skills. The ideal candidate will have a passion for optimization and a commitment to facilitating customer success through effective training and support.

Formación

• Minimum three years of experience in related fields.
• Ability to work autonomously and travel to remote locations.
• Fluent in English, ideally also Spanish.

Responsabilidades

• Deploy and support the MetOptima solution at customer sites.
• Train and coach customers on system usage.
• Identify operational challenges and propose solutions.

Conocimientos

Problem-solving

Attention to detail

Communication

Training skills

Educación

Bachelor's in Chemical or Metallurgical Engineering

Herramientas

MS Office

Python

Descripción del empleo

Purpose

TheMetOptima Implementation Engineer will be responsible for all project phases of deploying the MetOptima solution at the customer sites including: Diagnostics, Build and Implementation, Adoption and Ongoing Improvement. Travel will be required to customer sites for critical project phases.

Responsible for understanding the customer’s process, evaluating instrumentation, base layer control system and advanced process control system installations and requirements, understanding operational challenges, identify opportunities for improvement and formulating solutions. Guide the data science team on model development and optimisation strategies. Customize reports per customers’ needs in conjunction with the Engineering team.

Responsible for training and coaching at the customer and customising the specific training material as well as monitoring and analysis and reporting on performance and adoption KPIs and frequent customisation of Operator Guides frequently to match the customers’ plant environment.

The MetOptima Implementation Engineer will also guide the customer to understand the model and optimisation strategy as well as provide ongoing support on the product while addressing the customer’s technical queries.

Role Accountabilities

The Implementation Engineer reports directly to Delivery Manager but works within their designated region in the Mining and Process Solutions business and is accountable for both identifying opportunities and delivering technology projects in their region.

Critical Relationships

Strong and productive relationships with:

• The Regional Strategic Account Manager and Team

• Mining customers

• Data Scientist, Metallurgy and Engineering Teams

Key Responsibilities

• Roll Out MetOptima at the customer: Guarantee system is operational since its beginning in all necessary workstations.

• Responsible for identifying issues or bugs in the MetOptima: Consolidate customers’ feedback and be attentive to the tools’ operability at the mine site.

• Coaching and training the customer: Facilitate training and coaching sessions with the customers.

• Assisting in the opportunity analysis of validating the Recovery and Throughput baseline: Foster discussions with the customers and Engineering and Data Science Teams to validate the Recovery and Throughput baseline.

• Negotiating and signing off Recovery and Throughput baseline: Guarantee customer’s Recovery and Throughput baseline analysis and sign-off.

• Update MetOptima’ s user guide frequently: Maintain the user guide updated when needed.

• Organize Regular Meetings to track the KPIs with the customer: Update, report, and act on the main items from the pre-determined customers’ KPIs.

• Understand the customer process, evaluate instruments, and control loops: Be attentive and report any requirements from the Data Scientist and Engineering Teams.

• Identify operational challenges and opportunities for improvement: Be collaborative with the customer to maximize its plant optimization.

• Support the Data Scientist team with translating the data from the main control loops: Guarantee that the Process Information needed by the Data Science team will be available in time and in full.
• Assist customer on questions and logic behind MetOptima’s operation: MetOptima system logic understanding to elucidate customers’ questions

Skills and experience

• Bachelor's qualification in Chemical or Metallurgical Engineering.

• At least three years of relevant experience in Minerals Process Facility / Control Consulting environment / Advance Process Control (APC), Mining Process, Chemical Process

• Professional Proficiency in MS Office and Python is beneficial.

• Ability to work autonomously and have excellent problem-solving skills and attention to detail.

• Willing to travel to remote locations.

• Self-driven.

• Fluent English and, ideally, Spanish communication skills.

Who are we?

• Experts and innovators in cyanide-based chemistry

• Reimagining what’s possible with familiar chemistry

• The largest and most robust network of experts for cyanide support

• World leader in manufacturing excellence

• Committed to safety and efficiently producing qualified products

• A global supplier with a family business approach

• Providing dedicated, personal service to our customers around the world

• Focused on the future of our plant

• Developing products and practices that leave our planet better than it was yesterday

• Empowering our people

• Supporting our people to help them realize their full potential and lead our company forward

• Working across geographies with a conscious ambition to be the best at what we do

Draslovka is a global supplier with a family business approach focused on the future of our planet.

We are an international team driven by a shared goal and guided by our core values:

• We put safety first

• We always do the right thing

• We build strong relationships

• We act like business owners

• We constantly reimagine what’s possible

We specialize in the manufacture, distribution, and application of CN-basedchemistries. With more than 100 years of experience in CN chemistry and production for chemical synthesis, mining, industrial, and agricultural applications, we have operations in the Czech Republic, the United States, Mexico, South Africa, Australia, New Zealand, and India and serve customers around the world. Be part of our team!

Draslovka is an equal-opportunity employer