Mesero/a

Hilton; Monterrey; Presencial; MXN 134.000 - 201.000; Jornada completa

Descripción de la vacante

Hilton Monterrey is seeking a Food and Beverage Attendant to deliver warm hospitality and ensure memorable guest experiences in our hotel. You will assist executive guests, help prepare service stations, and maintain cleanliness throughout service periods.

Join a global leader in hospitality with a strong culture of teamwork, integrity, leadership, and ownership, committed to delivering exceptional stays for every guest.

Formación

• Hospitality-driven, guest-focused service mindset.
• Ability to welcome executive guests and address inquiries with poise.
• Strong attention to cleanliness, safety, and sanitation standards.

Responsabilidades

• Delight our guests: welcome executive guests upon arrival and provide support throughout their stay, addressing inquiries and resolving complaints to ensure an exceptional experience
• Prepare for exceptional service: set up for service including stocking serviceware, arranging furniture, preparing coffee and/or bar stations, and displaying food and beverages
• Maintain service stations: keep food and beverage stations fully stocked, clean, and organized throughout service
• Manage serviceware and inventory: collect used serviceware, monitor and restock inventory quality, and restock the kitchen
• Comply with regulatory standards: maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring guest and team member well-being

Descripción del empleo

Job Identification: 220347

Job Category: Food and Beverage

Job Schedule: Full time

Equal Opportunity Employer EOE, including disability/vets

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Food and Beverage Attendant , you’re not just providing food and drink service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

• Delight our guests: Welcome executive guests upon arrival and provide support throughout their stay, addressing inquiries and resolving complaints to ensure an exceptional experience

• Prepare for exceptional service: Set up for service including stocking serviceware, arranging furniture, preparing coffee and/or bar stations, and displaying food and beverages

• Maintain service stations: Make sure food and beverage stations are always fully stocked, clean, and organized throughout service

• Manage serviceware and inventory: Collect used serviceware, monitor and inspect inventory quality, and restock the kitchen

• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (https://www.hilton.com/en/brands/) , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/blogs) to see why we’re more than a great place to stay—we’re a great place to work.