Member Experience Host (Community & Events)

WeWork; Ciudad de México; On-site; MXN 180,000 - 300,000; Full time

Job summary

WeWork is seeking a Community Associate to be the on-site face of our buildings. You will support the Community Management team, greet members, manage front desk operations, and help drive events and member engagement.

The role offers an entry-level path in hospitality within a global workspace community, with opportunities to develop customer service and operations skills across diverse member profiles.

Qualifications

• 1+ years of hospitality experience.
• Strong verbal and written communication skills.
• Customer service and/or sales experience a plus.

Responsibilities

• Greet and assist members and guests at the front desk to create a welcoming environment.
• Maintain building operations, ensuring smooth daily processes and visitor experience.
• Support events and member engagement activities to foster a sense of community.
• Assist Community Lead and Manager with tasks to help the Community Team run efficiently.
• Adhere to WeWork policies and ensure safety, etiquette, and professionalism in all interactions.

Skills

Hospitality experience

Customer service

Verbal & written communication

Education

Bachelor’s degree preferred

Tools

Basic computer skills

Job description

WeWork is seeking a Community Associate to be the on-site face of our buildings. You will support the Community Management team, greet members, manage front desk operations, and help drive events and member engagement.

The role offers an entry-level path in hospitality within a global workspace community, with opportunities to develop customer service and operations skills across diverse member profiles.