Community Experience Associate

WeWork Inc.; Ciudad de México; Hybrid; MXN 201,000 - 268,000; Full time

Job summary

WeWork in Mexico City is seeking a Community Associate to be the frontline ambassador for the building. You will welcome members, manage front desk operations, and support the Community Management team to foster a connected, collaborative environment.

You will help plan and promote events, engage members, and handle daily tasks from mail to building upkeep, all while upholding WeWork’s values and service standards.

Qualifications

• College graduate; a four-year degree preferred, but not required.
• 1+ years of hospitality experience.
• Customer service and/or sales experience a plus.
• Must have strong verbal and written communication skills.
• Outstanding interpersonal and multitasking skills.
• Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion.
• Passion for entrepreneurial communities.
• Passion and understanding of WeWork’s mission and values.
• Proficient in basic computer skills.

Responsibilities

• Cover the front desk during set business hours and be an on-site point of contact.
• Greet members and guests with a warm and welcoming demeanor and sign-in guests per policy.
• Support events and membership engagement by promoting programs and connecting members.
• Manage mail, packages and building operations for events (elevators, HVAC, etc.).
• Maintain knowledge of building policies, procedures and local vendors.

Skills

Hospitality experience

Customer service

Communication skills

Multitasking

Interpersonal skills

Integrity and dependability

Education

Bachelor's degree preferred

Job description

WeWork in Mexico City is seeking a Community Associate to be the frontline ambassador for the building. You will welcome members, manage front desk operations, and support the Community Management team to foster a connected, collaborative environment.

You will help plan and promote events, engage members, and handle daily tasks from mail to building upkeep, all while upholding WeWork’s values and service standards.