Mass Market Distribution & Supply Manager

NXP Semiconductors NV; Región Centro; On-site; MXN 900,000 - 1,300,000; Full time

Job summary

NXP Semiconductors NV in Guadalajara, Mexico, is seeking a Customer Supply Business Manager for Distribution and Mass Market. You will lead a regional distribution and mass market supply operations team, aligning with field sales, supply planning, and distribution partners to translate channel demand into supply, revenue, and customer value.

This role emphasizes proactive pre‑sale activities, pipeline quality, and KPI‑driven performance, with opportunities to adopt automation and AI tools to

Qualifications

• Bachelor’s degree in business or related field.
• 5+ years in semiconductor customer service, supply chain, order management, demand management or Distribution role.
• Strong commercial acumen.
• Ability to manage complex, multi region customer relationships within a matrixed organization.
• Excellent communication, presentation, and stakeholder management skills.
• Willingness to travel domestically and internationally as required.
• Cross functional leadership: ability to align and influence across sales, planning, and operations.
• Data driven decision making; proficiency with CRM platforms (e.g. Salesforce), BI tools (e.g. Power BI), and sales reporting systems.
• Executive presence and stakeholder communication.
• Continuous improvement mindset; experience with process reengineering and digital/AI tool adoption.

Responsibilities

• Lead and develop a regional distribution and mass market supply operations team; set priorities and coach performance.
• Align cross-functionally with field sales, supply planning, and sales operations.
• Own supply visibility and allocation strategy for distribution channel partners.
• Manage line down escalations and capacity constraints in coordination with global planning teams.
• Drive order book health, channel sell through, and inventory turn targets.
• Monitor demand signals, identify commercial risks, and communicate supply outlook to distribution partners and senior leadership.
• Manage the channel opportunity pipeline as a pre-sale asset: validate data quality, identify conversion gaps, and partner with field sales on priority opportunities and partner business reviews.
• Build structured relationships with distribution asset teams; serve as the primary operational and commercial point of contact for regional distribution partners.
• Evolve team operating model toward inside sales: reduce reactive transactional workload, increase time on opportunity development, partner engagement, and revenue conversion activities.
• Partner with analytics and sales operations teams on revenue forecasting, demand planning inputs, and commercial churn analysis; turn data into actionable business decisions.
• Lead adoption of automation and AI assisted tools to reduce administrative burden, improve data quality, and scale the team's impact.
• Develop and implement a team operating playbook, defining responsibilities, partner relationship frameworks, and KPIs tied to revenue outcomes.

Skills

CRM proficiency

Power BI

Sales reporting

Cross-functional leadership

Communication skills

Stakeholder management

Education

Bachelor’s degree in business or related field

Tools

Salesforce

Job description

NXP Semiconductors NV in Guadalajara, Mexico, is seeking a Customer Supply Business Manager for Distribution and Mass Market. You will lead a regional distribution and mass market supply operations team, aligning with field sales, supply planning, and distribution partners to translate channel demand into supply, revenue, and customer value.

This role emphasizes proactive pre‑sale activities, pipeline quality, and KPI‑driven performance, with opportunities to adopt automation and AI tools to