Manager, Corporate Quality Assurance

Mondelez International; Santa Fe; Hybrid; MXN 900,000 - 1,200,000; Full time

Job summary

Mondelez México seeks an experienced Manager, Corporate Quality Assurance to lead regional quality programs and teams across R&D, Manufacturing, and Regulatory functions. You will drive product safety, legality, and quality through KPIs, CAPA, and audits, coordinating with R&D, Operations, Procurement, and Regulatory Affairs.

Travel 50-60% to partner with external sites in Mexico, the U.S., and Canada. Strong English and knowledge of HACCP/GFSI are required; a Bachelor’s degree in a related

Qualifications

• Bachelor's degree in Food Science, Chemistry, Microbiology, Engineering, or related field.
• 5–8 years of progressive experience in Quality Assurance within the food/beverage or CPG industry.

Responsibilities

• Develop, implement, and maintain quality systems and programs.
• Lead audits and regulatory compliance (FDA/USDA/GFSI).
• Identify quality and food safety risks across the supply chain.
• Drive data-driven quality improvements and KPIs.
• Lead cross-functional projects and stakeholder management.
• Develop and deliver quality training programs.

Skills

Quality management

Project management

Cross-functional leadership

Communication skills

Statistical analysis

Vendor management

Customer collaboration

Equipment familiarity

Education

Bachelor's degree in Food Science/Engineering/Cood?

5–8 years QA experience

Job description

Santa Fé, Mexico

Full time

R-179378

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You manage technical and scientific professionals responsible for initiation and execution of programs. This is a leadership role in cross-functional teams and regularly interacts with RDQ and cross-functional senior management.

How you will contribute

You will lead regional and sub-regional teams to deliver on the quality strategy, providing sufficient resources and expertise to appropriate functions and locations. You will manage, lead, coach and develop a team of quality experts to execute regional and global quality programs, ensuring compliance with Mondelēz policies and procedures and adherence to external regional and local food safety/regulatory requirements in internal and external manufacturing locations and facilities. In this role, you will develop and report quality KPIs, applying your understanding of the impact regional KPIs have on the global business. In addition, you will facilitate communities of practice on quality related topics; represent the quality function at R&D meetings to ensure that sufficient resources and expertise are allocated to significant projects, and to ensure there are sufficient resources available so products meet design, food safety and quality policy requirements; identify quality enhancements and improvements across R&D and the supply chain; partner with technical groups such as food safety/micro and sanitation to ensure program compliance and enhancement, and; help manage special situations and early warnings with respect to plant investigations, root-cause analysis and follow-up for the SSMT, protecting Mondelēz’s interests and reputation.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Relevant experience in operations, quality and/or R&D

• Project management and managing multiple priorities

• Understanding of the commercial strategy process, product/package development process, food safety, plant commercialization, ingredient and package technology, coaching, and training in technical material

• Communication skills and leading cross-functional teams

• Statistical processes and problem-solving techniques

• Working with third-party manufacturers and suppliers to ensure compliance to Mondelēz International’s policies and procedures

• Working with customers on quality related issues

• Working with service-vendors’ technical equipment to support compliance

More about this role

The Manager, Corporate Quality Assurance is responsible for developing, implementing, and maintaining quality systems and programs that ensure product safety, legality, and quality across the organization. This role partners cross-functionally with R&D, Manufacturing, Supply Chain, and Regulatory teams to drive a culture of quality excellence and continuous improvement aligned with Mondelēz standards and global regulatory

What you need to know about this position:

• Develop, implement, and maintain corporate quality assurance policies, procedures, and standards in alignment with global and regional regulatory requirements.

• Lead and coordinate internal and external audits (GFSI, FDA, ISO, FSSC 22000, etc.), ensuring readiness and timely closure of corrective actions.

• Risk Management: Identify, assess, and mitigate quality and food safety risks across the supply chain, including raw materials, manufacturing, and distribution.

• Supplier Quality: Oversee supplier quality programs, including qualification, monitoring, and performance management of ingredient and packaging suppliers.

• Drive continuous improvement initiatives using data analytics, root cause analysis, and quality metrics (KPIs) to enhance product quality and reduce consumer complaints.

• Partner with R&D, Operations, Procurement, and Regulatory Affairs to ensure quality is embedded in product development, process changes, and innovation projects.

• Lead quality incident investigations, manage product holds/withdrawals/recalls, and ensure effective CAPA (Corrective and Preventive Action) implementation.

• Develop and deliver quality training programs to build organizational capability and foster a quality-first mindset.

• Stay current on evolving food safety regulations, industry trends, and best practices to proactively adapt quality strategies.

Education / Certifications:

• Bachelor's degree in Food Science, Chemistry, Microbiology, Engineering, or a related field.

• 5–8 years of progressive experience in Quality Assurance within the food/beverage or consumer packaged goods (CPG) industry.

Job specific requirements:

• Strong knowledge of food safety management systems (HACCP, GFSI schemes such as FSSC 22000, SQF, or BRC).

• Experience leading audits and managing regulatory compliance (FDA, USDA, or equivalent).

• Proven ability to lead cross-functional projects and influence without direct authority.

• Strong analytical and problem-solving skills with a data-driven approach.

• Excellent communication and stakeholder management skills.

• Advaced English (written and spoken).

Travel requirements:

will need to travel 50%–60% of the time to support the implementation of quality policies for our external partners in Mexico, the U.S., and Canada.

Work schedule: Full time- Hybrid

No Relocation support available

Business Unit Summary

Mondelez México has been in the country since 1927 and currently employs 6,000 wonderful people. Our diverse portfolio includes iconic and mouth-watering global brands such as Trident , Oreo , Philadelphia , and local jewels like Clorets and Bubbaloo . We are leaders in the making of cream cheese, powdered beverages and confections—in fact, we make seven out of every 10 chewing gums consumed by Mexicans. Our growth is supported by our cutting-edge manufacturing facilities, such as our Puebla Plant and Nuevo León HUB, which are the largest gums, candies and biscuits factories in the world in terms of volume. You can buy are products in 900,000 places in Mexico. We are also home to one of the 11 technology centers Mondelez International has worldwide, a specialized gum and candy facility that places us at the forefront of innovation and development in the country and drives our purpose to lead the future of snacking. We are pioneers in the country in work-life balance practices such as extended maternity leave, open spaces, remote work and flexible working hours.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Corporate Quality Assurance

Product Quality, Safety and Compliance

At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.

We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum

Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.

Join us and Make It An Opportunity!

Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.